Overview
Remote
Hybrid
Depends on Experience
Contract - W2
Contract - Independent
Contract - 06 Month(s)
Skills
Help Desk
ISE
Network Design
Network
WAN
LAN
Service Delivery
Routers
Switches
Technical Support
Wireless Communication
Job Details
Job Description:
***Crop to Crop resumes are accepted
Location Requirement: Occasionally onsite - in state only.
WORK LOCATION: 1235 Echelon Parkway Jackson, MS 39215
This position description is not intended to be complete or all-inclusive and does not preclude the agency from assigning additional network scope related functions during the contractual time.
- Design, Install, Maintain, Monitor, Troubleshoot and Repair of the Agency Network Infrastructure.
- Configure and manage network routers, switches, wireless access points and all other associated network devices to support the Agency LAN and WAN.
- Monitor health and performance of network devices and network links to ensure optimum service delivery.
- Plan and Design networks for new locations or to reconfigure existing ones.
- Coordinate with other technical staff and external vendors to resolve problems.
- Evaluate, recommend, and implement new technology, equipment or applications to enhance the operations and efficiency of the Agency network
- Provide High-Level support to assist in resolution of escalated help desk issues.
- Provide tertiary support to assist with and resolve difficult and often complex technical situations involving multiple variables when all technical levels have been exhausted.
- Escalate problems to third party manufacturer support personnel if needed to resolve issue.
Required Skills:
- 10+ years' experience supporting network and systems support experience
- 10+ years experience with Cisco routers required.
- Experience with Cisco switches required.
- Experience with Cisco ISE required.
- 5 years of experience with performing vulnerability assessments and incorporating automated benchmarks
Desired Skills:
- Experience with Fortigate firewalls preferred.
- Experience with Avaya System preferred.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.