Overview
Skills
Job Details
SAP Workflow Expert (S/4HANA & Classic)
Start: ASAP
Experience: 10+ years (workflow specialist)
Role Summary
Own end-to-end SAP Business Workflow and S/4HANA Flexible Workflow design, build, governance, and support across P2P, O2C, and R2R. You ll standardize approval patterns, modernize legacy workflows, integrate with Fiori My Inbox, and ensure scale, resilience, and auditability.
Key Responsibilities
Lead discovery and solution design for Flexible Workflow (Fiori Manage Workflows for ) and Classic Workflow (template WS*, BOR/class events).
Configure agent determination (PFAC rules, responsibilities, BRF+, org mgmt), substitutions, escalations, and deadline monitoring.
Build/extend workflow methods in OO-ABAP (classes/interfaces for WF), events & event linkage (SWE2, SWU3, SWELS).
Stand up and optimize My Inbox 2.0 (task visualization, actions, substitutions, SSO, notifications).
Implement error handling & monitoring (SWI1/SWI2_DIAG, SWPR, SWUS), and create support runbooks & KPIs.
Migrate/convert classic to Flexible Workflow where applicable; rationalize custom WS* inventory.
Performance and reliability tuning (SQL trace ST05, ABAP trace SAT/ST12); guardrails via ATC and coding standards.
Security & compliance: task auth, SU24/SU53, segregation of duties, transport governance (CTS+/ChaRMTS).
Integrations: OData/CDS for Fiori, BAPI/RFC, IDoc/ALE; collaborate with PI/PO/CPI/BTP teams; optional Event Mesh patterns.
Partner with functional teams (MM/Ariba, FI/CO, SD, HR) to deliver business outcomes; provide L3 support with SLAs.
Documentation: HLD/LLD, test scripts, ops playbooks; train L1/L2 & business super-users.
Must-Have Skills
Deep hands-on in SAP Business Workflow and S/4HANA Flexible Workflow.
Fluent with core WF tools/txns: SWDD, PFTC, PFAC, SWU3, SWELS, SWE2, SWI1, SWI2_FREQ/SWI2_DIAG, SWPR, SWUS.
OO-ABAP for workflow methods, events, utility classes; debugging cross-component issues.
Fiori My Inbox configuration & extensibility; notification & substitution strategies.
BRF+ rule modeling; agent determination strategies (org model, responsibilities, HR minimization).
Strong troubleshooting, performance tuning, documentation, and stakeholder communication.
Nice-to-Have
SAP Build Process Automation / BTP Workflow, CAP services, Event Mesh.
GRC MSMP approvals, SRM workflows, Ariba approval flows & integration.
Adobe Forms/Smart Forms, Output Management in S/4, Central Procurement workflows.
S/4 conversion/remediation experience (ATC findings, CDS/OData enablement).
Tools & Environment
S/4HANA (or ECC EHP7+), Fiori My Inbox 2.0, ATC, Git (if used), ChaRM/CTS+, Jira/Confluence, ServiceNow.