Overview
On Site
Depends on Experience
Contract - W2
Contract - 12 Month(s)
Skills
customer inquiries
Job Details
Job Description:
- Associate's degree in business or equivalent combination of education, training, and experience.
- 3 5 years of experience in customer service, including resolving problems and responding to inquiries about company programs, policies, and procedures.
- Proven ability to tactfully resolve moderately complex customer issues.
- Processes incoming orders with limited supervision.
- Receives, evaluates, and answers customer inquiries via phone or written correspondence.
- Exercises some judgment in handling moderately complex tasks.
- Reports to the Customer Service Supervisor.
- High school diploma or equivalent required (in absence of associate s degree).
- Excellent organizational and time-management skills.
- High attention to detail.
- Strong customer service skills.
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