Business Resilience Manager

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It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together - and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship.

Job Overview

Position Schedule: Full-Time

The Business Resilience Manager will join the Business Resilience department as it grows, scales, and matures the firm's Business Resilience Program and serve as an Advisor to business areas throughout the firm. The Advisor will assist their assigned business areas to better understand the related business processes, develop Business Continuity Plans, perform Business Continuity Tests, assess Business Resilience Risk, and provide guidance for reducing Business Resilience Risks.

The Business Resilience Manager (Advisor) is responsible for:

• Supporting the Business Resilience Program through educating Business Process Owners and assisting with assessing business impacts and building mitigation strategies
• Contributing to the implementation of the ERM (Enterprise Risk Management) framework in Business Resilience
• Contributing to the establishment, maintenance, and embedding of the program enhancements
• Partnering with Business Resilience Program Governance, Enterprise Risk, Internal Audit, and other Risk Partners to ensure regulatory requirements are being met and comply with the firm's resiliency strategy
• Clearly communicating complex business concepts to all levels of the firm, including Sr. Leadership, in both written and oral form, to effectively influence critical decisions or actions
• Proactively working to impact current and future business results and decisions

Functional Skills

• Demonstrated ability to apply risk management principles to business and technology processes
• Demonstrated participation in cross-functional teams
• Demonstrated ability to analyze, comprehend, and leverage complex risk and operational data

• Knowledge of key program components pertaining to business resilience including assessing compensating controls and making recommendations to internal stakeholders

At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:

Hiring Minimum: $ 81750
Hiring Maximum: $ 139194

Skills/Requirements

Education/Certification

• Bachelors Degree in Business, Accounting, Finance, or Information Services is strongly preferred, or equivalent work experience
• Have or willing to obtain Associate Business Continuity Professional (ABCP) certification or Certified Business Continuity Professional (CBCP) certification

Years of Relevant Experience

• Required - 4+ Years of Experience in Risk Management, Business Resilience, Technology or related work experience
• Required - Strong written and verbal communication skills
• Preferred - Business Continuity Planning, Third Party Resilience, Governance, and/or Risk Management Experience
• Preferred - Financial Services Industry Experience
• Plus - Prior Leadership Experience

Please note: Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.

Problem Solving:

• Proven ability to deliver actionable analysis and recommendations that combine internal and external data and root cause analysis to minimize risk and improve program adherence. Develop and maintain strong knowledge related to the role and associated business processes.
• Understand regulatory and firm requirements and how they impact the program. Occasionally partner with Enterprise Risk, Internal Audit, other risk partners, and business areas to ensure regulatory requirements are being met and comply with the firm's resiliency strategy.
• Ability to deliver KPIs and develop dashboards that provide key performance insights to improve insights and BC Risk Management. Deliver process and third party updates, assumption refinement, and quantitative analysis improvements that integrate into the department's process.

Decision Making:

• Effectively communicate analysis recommendations to team, peers, and leaders for high risk processes and critical business services.
• Ability to package complex analysis into easily digestible materials, PowerPoints, and narratives. Can simplify complex analysis artifacts for executive consumption and also guide/teach teams to do the same.
• Create and deliver training to team and business partners. Develop and maintain documentation for use within department and by business areas. Contribute to team strategy.

Span of Influence:

• Develop an external network and develops and maintains an internal network of relationships both within the BC specialization and with key stakeholders supporting the function and business areas
• Participate in and regularly lead cross-functional teams.
• Informal people leadership. Lead portions of training for new team members and serve as mentor for team member(s).
• Proactively develop self, demonstrating progress across the "what" and "how", and improving impact.

Awards & Accolades

At Edward Jones, w e are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades:

Check out our Canadian awards and accolades:

About Us

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

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1 Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.