Overview
Remote
Depends on Experience
Contract - W2
Able to Provide Sponsorship
Skills
Call Center
LexisNexis
Customer Experience
Product Strategy
Scrum
Agile
Workflow
Web Portals
Communication
Job Details
The role requires technical experience in security.
- Serve as a linchpin between LexisNexis vendor and internal Healthfirst / CDE delivery teams
- Expertise in digital and security domains specifically ability to think through workflows related to implementation of Lexis Nexis security features on Mobile, Portal and Call center experiences
- Individual will help define product strategy / customer experience for Lexis Nexis
- Expertise in Scaled Agile and can write both technical and customer experience features / stories (e.g. front end and back end technical stories)
- Strong communication skills: individual should be a self-starter, motivated and comfortable leading meetings with scrum team, vendors, Delivery program leadership
- Individuals should be working in dynamic, fast paced team environments with peaks of quick delivery timelines.
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