Overview
On Site
$120,000+
Full Time
Skills
Broadsoft
Budget
Billing
Business Support Systems
Business Operations
Business Development
Codecs
Crisis Management
ISUP
LTE
KPI
Fraud Management
Firewall
Forecasting
Migration
NOC
Negotiations
Network
MetaSwitch
Microservices
Conflict Resolution
Fraud
Network Design
Network Security
Mediation
SIP Trunking
SIP
Routing
Regulatory Compliance
RTP
QoS
SLA
SS7
TDM
Switches
Telecommunications
Tier 1
Provisioning
Customer Support
Operations Support Systems
Strategic Planning
VoIP
Virtualization
VoIP Manager
VoIP engineer
Sr. VoIP Manager
Telecommunication manager
Finance
Management
Job Details
Required Qualifications / Skills
- Bachelor s degree in electrical engineering, Computer Science, Telecommunications, or related field.
- 15+ years in voice / telecom engineering, with at least 10+ years in a leadership role.
- Deep hands-on experience with MetaSwitch (switching, feature server, provisioning, interconnect).
- Strong experience with BroadWorks / BroadSoft or equivalent UC / switching platforms.
- Solid understanding of SS7, SIP, RTP, codec interworking, QoS, signaling protocols.
- Experience with Session Border Controllers (SBCs), interconnect, SIP trunking, interworking gateways.
- Experience in migrations or greenfield deployments is a plus.
- Strong leadership, vendor management, and communication skills.
- Ability to manage operations, outages, and escalations.
- Planning, budgeting, documentation, process orientation.
- Familiarity with emergency services (911 / NG9-1-1), regulatory compliances.
- Willingness to be on-call or handle critical issues after hours, as needed.
- Carrier Network Architecture: Deep understanding of Class 4 & 5 switching, routing, and call signaling (SIP, SS7, ISUP, SIP-I).
- VoIP and TDM Interconnects & Peering: Knowledge of SBCs, Media Gateways, Softswitches.
- Traffic Management: Experience with Least Cost Routing (LCR), QoS, traffic optimization.
- Number Portability, CNAM & ENUM: Understanding of numbering plans and local/national routing databases.
- OSS/BSS Systems: Familiarity with operational systems for provisioning, mediation, billing, and fault management.
- Network Security: Awareness of fraud management, Fraud prevention, SIP security, and firewall/NAT traversal.
- Cloud & Virtualization: Exposure to NFV, SBC virtualization, and cloud-based carrier platforms is increasingly valuable.
- Exposure to international voice termination, wholesale VoIP, or carrier interconnect management.
Preferred / Nice-to-Have
- Experience with cloud voice / microservices / containerization of telecom functions.
- Experience integrating with IMS / 5G / VoLTE / VoWiFi.
- Prior exposure to hybrid switch / UC architectures (legacy + cloud).
- Experience managing distributed teams or multi-site operations.
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