Senior UX Designer

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.

About our team:
You have the unique opportunity to be a part of an innovative product team-discovering customer problems and applying solutions to new and existing products that will drive AT&T's future growth.

Reporting to the AVP of Product Design and Innovation for Mass Markets, you will join a team of product designers, UX researchers, and product managers. Our Product and Innovation Design team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. This new discipline and organization report to the CPO, offering a unique opportunity to shape the future of product design.

What you'll do
Design and optimize user experiences for acquisition, care, or product across all platforms, using a combination of skill, creativity, collaboration, and tools to ensure intuitive and seamless interactions.

Key Roles and Responsibilities:

• Design and Prototyping:
  Create wireframes and interactive prototypes to visualize design solutions, showing a command of design patterns and ability to convey complex ideas. Systems thinker with a product mindset able to wrangle complex problems and find clarity and simplicity. You think strategically about any design challenge and seek to create holistic, compelling products that serve the end user.

• User Research and Validation:
  Support thorough user research to understand user needs and behaviors, validate customer desires, and establish a strong connection to the goals of the product experience.

• Collaboration and Strategy:
  Work closely with cross-functional teams, including researchers, developers, and product managers, to ensure cohesive and effective design solutions, contribute to the design group's efforts to enhance digital offerings, and independently manage multiple projects. Use storytelling to compellingly convey the vision and effectiveness of the solution.

• Usability, Accessibility, and Documentation:
  Ensure that designs comply with usability and accessibility standards, create and maintain comprehensive design documentation, and maintain security and documentation standards, including quality and accuracy.

• Continuous Improvement and Trend Awareness:
  Stay updated on industry trends, best practices, and emerging technologies to continuously improve design processes, outcomes, and analyze performance to drive future design improvements.

Who you are

As a Senior Product Designer, you should be:

• Excelling in clear and persuasive communication, sharing progress updates, and presenting your work with confidence
• Generating a wealth of ideas that can expand beyond a simple aspect of an experience to the broader experience or product itself
• Proactively identifying opportunities to enhance cross-functional collaboration and improve processes
• Tying work and design decisions to measurable objectives and OKR's
• Making things to show how you're thinking and using them to facilitate conversations that elevate the work, navigate ambiguity, and drive collective progress

We'd love you to apply to this role if you:

• 5+ years of interaction/product design experience across a variety of digital media (or equivalent experience)
• Strong portfolio of design and UX work. A track record of leading substantial design projects
• Comfortable in an executive-facing role
• Experience in concept ideation, design strategy, and digital prototyping. Must be very comfortable with graphic design and interactive tools such as Figma, Adobe Creative Suite, and AI tools like ChatGPT, Loveable, and LLM-driven tools (And have the drive to always learn and experiment with new tools.)
• Knowledge or expertise in one or more of the following is a plus: visual design, machine learning, mobile applications, web applications, messaging interfaces, illustration, video/film production
• Well-versed in user-centered methodologies and design thinking. You design for consumer needs first and foremost. Oh, and you're great fun to work with.

Supervisory: No

Our Senior UX Designer earns between $130,700 - $196,100. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salaries within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
• AT&T internet (and fiber where available) and AT&T phone

If you're ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. Apply today!

Ready to join our team? Apply today!

Weekly Hours:
40

Time Type:
Regular

Location:
Austin, Texas

Salary Range:
$130,700.00 - $196,100.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.