Overview
Skills
Job Details
Dyanatrace
Plano,TX onsite role
Contract/C2C
**Job Description:**
The ideal candidate will be responsible for the administration, support, and optimization of the Dynatrace monitoring platform, ensuring high availability and performance of our application and infrastructure monitoring solutions.
**Key Responsibilities:**
- Provide day-to-day administration and support for the Dynatrace platform, including OneAgent and ActiveGate deployment, configuration, and upgrades.
- Monitor the health and performance of the Dynatrace environment and proactively resolve issues.
- Troubleshoot and resolve incidents related to Dynatrace monitoring, integrations, and data collection.
- Collaborate with application, infrastructure, and DevOps teams to onboard new services and optimize monitoring coverage.
- Configure custom dashboards, alerts, synthetic monitors, and management zones as per business requirements.
- Maintain documentation for Dynatrace configurations, processes, and troubleshooting steps.
- Stay current with Dynatrace product updates, best practices, and new features.
- Participate in weekly on-call rotation and provide after-hours(evenings only, no overnight) support as needed.
**Required Skills & Qualifications:**
- Strong experience supporting Dynatrace or similar APM platforms (AppDynamics, New Relic, etc.).
- Strong understanding of Dynatrace architecture, including OneAgent, ActiveGate, and Cluster components.
- Experience with deploying and managing monitoring agents on Linux and Windows servers.
- Proficient in troubleshooting application and infrastructure performance issues using Dynatrace.
- Experience with integrating Dynatrace with ITSM, alerting.
- Excellent communication, documentation, and collaboration skills.
- Ability to work independently and as part of a cross-functional team.
**Preferred Skills:**
- Dynatrace Associate or Professional certification.
- Familiarity with cloud platforms (AWS, Azure, Google Cloud Platform) and containerized environments (Kubernetes, Docker).
- Strong scripting skills (PowerShell, Bash, Python) are a plus.
- Experience with synthetic monitoring, log monitoring, and custom metric ingestion in Dynatrace.
- Knowledge of ITIL processes and incident management best practices.