Field Application Engineer (Semiconductors)

Overview

Remote
Full Time

Skills

Manufacturing
Computer Hardware
Workflow
Metrology
Training
Semiconductors
Technical Support
Collaboration
Application Development
Product Engineering
Marketing
FOCUS
Innovation
Materials Science
Chemistry
FIB
SEM
Scanning Electron Microscope
Microscopy
TEM
Tivoli Endpoint Manager
Semiconductor Fabrication
Statistical Process Control
Physics
Failure Analysis
Scripting
C#
Python
MATLAB
Problem Analysis

Job Details

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed

Job Description

Job Title:

Field Apps Engineer, Semiconductor

The Semiconductor Business Unit provides solutions in pathfinding, yield learning, and failure analysis of semiconductor processes and manufacturing. Our broad range of high-performance microscopy workflows provides critical data at the micro-, nano-, and picometer scales. Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in semiconductor technology, the team is dedicated to the pursuit of discovery. Our employees work with companies on the forefront of semiconductor innovation as they develop and characterize the processes that will lead to the technologies of tomorrow.

The Mission

Our team provides technical expertise to top leading semiconductor companies developing groundbreaking products and processes using our innovative microscopy technology. The Applications team works at the intersection of the product team, the account team, and the customer to grow our business and ensure the success of our customers.

Key Results are:
  • Support for new product introductions with customers to integrate our technology into their workflows in the lab and fab for failure analysis, characterization, and metrology.
  • Application development and training to ensure that users can extract the full value of our technology and achieve the best possible results
  • Collaborative development of new processes and applications as the customer technologies evolve.

How you will make an impact

The Field Applications Engineer is the technical professional responsible for enabling our industry customers in the integration of our tools into their processes supporting the development and production of semiconductors and related technologies.

What you will do
  • Provide on-site professional technical support, primarily in Boise, Idaho.
  • Develop innovative solutions to customer challenges.
  • Support tool acceptance and new technologies on location and in coordination with the product and service teams.
  • Develop positive relationships with our customers as the technical partner for solving their challenges, explaining our technology, and assisting with application development.
  • Coordinate closely with internal product, engineering, marketing and account teams on product acceptance and development.
  • Provide detailed technical feedback to the product teams on customer needs and product performance in the field.

How will you get here?

This position is ideal for a creative and dynamic technologist with a focus on innovation and customer happiness. The successful candidate will possess the following combination of education and experience:
  • A university degree in Physics, Materials Science, Chemistry, or a related field; an advanced degree is preferred.
  • Minimum of 3+ years of hands-on experience with Dual Beam, focused ion beam scanning and electron microscopy (FIB/SEM) or Transmission Electron Microscopy (TEM).
  • Expert level of understanding of semiconductor processing, statistical process control, device physics, and failure analysis techniques
  • Experience with coding or scripting (C#, Python, MATLAB, etc.) is a plus.
  • Excellent, clear interpersonal skills and the ability to nurture positive, productive relationships with customers.
  • Excellent problem-analysis and solving skills
  • Ability to travel both domestically and internationally (up to 25%) and possession of a valid passport.
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