Computer Operations - Sr Computer Operator

Join American National as a Senior Computer Operator at our Data Center in League City, TX!
Are you ready to take your career to the next level? We are looking for a dedicated Senior Computer Operator to join our team and work with a variety of computing environments, including mainframe, iSeries, servers, and peripherals. In this role, you will perform advanced operator and production control functions, troubleshoot and resolve issues, and support our critical infrastructure systems.

What You'll Do:

• Execute advanced operator functions across all production computing environments, including scheduling tasks.
• Collaborate with multiple teams and vendors to analyze, troubleshoot, and resolve production issues.
• Perform IPLs and server reboots, ensuring smooth operations.
• Maintain accurate and up-to-date documentation and procedures.
• Recommend and implement improvements to operations and scheduling processes.
• Mentor junior personnel and serve as a second-level responder for escalated issues.
• Log and document errors, following established procedures for resolution and escalation.
• Communicate key events and activities with team members, assisting in training plans.
• Perform system hardware servicing and monitor Data Center facilities infrastructure.
• Participate in Disaster Recovery exercises.

What You'll Need:

• 4-6 years of related experience.
• College degree in IT or related field preferred.
• Computer-related certifications preferred.
• Ability to work rotating shifts, weekends, holidays, and during inclement weather.
• Excellent communication skills and acute attention to detail.
• Strong interpersonal relationships and ability to collaborate effectively.
• Strong planning, organizational, and problem-solving skills.
• Proficiency in Microsoft Office products.

Location: Data Center in League City, TX.

Daily Responsibilities:

• Monitor critical infrastructure systems during 12.5-hour shifts, ensuring proper functionality and addressing issues promptly.
• Oversee thousands of batch jobs and server health, taking action on failures and alerts.
• Act as the service desk and security during after-business hours.
• Collaborate with systems programmers on upgrades and perform IPLs every weekend.
• Ensure IMS environments are configured correctly for day/night operations.

Skills and Qualifications:

• Positive, self-motivated, and able to thrive in a team environment.
• Willingness to work long hours and shift work, including up to 6 months of nights-only training.
• Strong written and verbal communication skills.
• Multiple years of experience in Mainframe, Production Control, and Server support.
• In-depth knowledge of SDSF/ISPF/TSO concepts, MVS and JES2 commands, IMS and CICS, IPL, Zeke and Zena batch scheduling systems, and server health monitoring.

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, including training, transferable skills, work experience, business needs, and market demands. The base pay is subject to change and may be modified in the future.
American National offers eligible employees and their families medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan. Employees also receive annually a bank of paid time off and paid holidays. We aspire to see people for what they bring to our corporate culture by supporting an inclusive work environment, including an emphasis on a healthy work-life balance, development opportunities, and a casual dress code.
American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905. With focus on our organization's values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.
Hiring Practices
The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't align perfectly with the job qualifications, we still encourage you to apply. You may be just the right candidate for this position or other opportunities at American National.
American National's recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into their account. Learn more about our company, by following us on social media: LinkedIn , Facebook , Instagram
American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.