Salesforce Developer - Service Cloud

Overview

Remote
Depends on Experience
Full Time

Skills

Salesforce platform
SOQL
SOSL
MuleSoft
Metadata API
JavaScript

Job Details

Position: Salesforce Developer - Service Cloud
Remote
Full Time
As a Salesforce Developer, you will be responsible for building industry-leading, highly intuitive software products that underpin business functions across our client's enterprise applications. Candidates must be passionate about technology, live for amazing customer service, and thrive in a fast-paced environment.
About You:
  • Familiar with end-to-end Salesforce development processes
  • Adjusts easily to new or changing circumstances.
  • A collaborative utility player mentality (low ego) with a proactive sense of curiosity
  • Focuses on achieving results that promote business success.
  • Demonstrate proactive and professional communication skills with all stakeholders and partners
  • Maintain a professional, adaptable, and respectful manner
  • Provide high quality service to all users
Responsibilities:
  • Own product architecture and collaborate with product managers, designers, and other engineers to set the technical direction and create software that optimizes for business metrics
  • Communicate technology and product strategy effectively to both internal and external stakeholders and leadership
  • Build industry-leading enterprise systems that are highly available, intuitive, scalable, and secure
  • Produce highly reliable and performant code with appropriate monitoring and alerting
  • Conduct design and code reviews to ensure scalability, performance, and alignment with standards and best practices
  • Analyze and improve efficiency, scalability, and stability of various system resources
Your Expertise:
  • Bachelor s Degree preferred, or equivalent combination of education, training, and experience.
  • 5-8 years of experience working on the Salesforce platform. Must be experienced in Service Cloud along with Omni Channel.
  • Good to have Data Cloud /Experience Cloud applications.
  • 5-8 years of hands-on experience in Apex Programming, SOQL, SOSL, and Integrations.
  • 5+ years of hands-on experience with Salesforce Web Services APIs like SOAP and REST-based Web Service APIs, the Bulk API, and the Metadata API.
  • 5+ years of hands-on experience in Aura, LWC, and JavaScript programming.
  • Professional fluency in English (Required)
  • Experience building Salesforce integrations with 3rd party apps and AppExchange products.
  • Experience working in highly available, scalable, and secure systems.
  • Effectively communicate technical requirements/design work to engineers and non-technical requirements to the business side.
  • Experienced in Salesforce deployment (CI/CD, Jenkins) process.
  • Comply with change management policies to ensure data integrity and system stability.
  • Salesforce Service Cloud and Architect certifications.
  • Experience building on MuleSoft Middleware or MuleSoft Development
  • Expertise with data management: structured and unstructured DBs, SQL and RDBMS technologies, SOA design principles.
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