Overview
On Site
Depends on Experience
Contract - W2
Contract - 12 Month(s)
Skills
Hardware
Software
Troubleshooting
Active Directory
Peripherals
Printers
Microsoft
Desktop
laptop
PC
IT Technician
Job Details
Role: Desktop Support Analyst
Locations: Cincinnati, OH (Fully Onsite)
Duration: 12+ Months Contract
Note: Candidate needs to be in the office 5 Days every week. Local candidates only.
Job Description:
- Beginner knowledge on Active Directory, Group Policy.
- Hands on experience for Windows & iOS Corporate Devices.
- Coordinate with multiple teams for resolving incident and executing change tickets.
- Business & Common Application installation expertise (Like, Microsoft, Third party tools, enterprise applications).
- Strong troubleshooting skills for Desktop, Laptops & Peripheral devices.
Must Have Skills:
- 3+ years of hands-on experience, managing below technologies.
- Microsoft Desktop Family Operating System (Win 7/10).
- Beginner knowledge on Active Directory, Group Policy Active Directory & GPO.
- Good understanding of IT infrastructure concepts and components such as Servers, Network devices, App & Web Services Cloud components and associated interconnections.
Good to Have Skills:
- Very good verbal and written English communication and presentation skills.
- Effective time management, team handling and organizational skills.
- Client interaction and escalation management.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.