Jr. Business Analyst (Remote)

Job Title:

Jr. Business Analyst (Remote)

Location:

Nashville, TN

Duration:

9 Months

Pay Rate:

$28/hr on C2C / 1099 all inclusive (OR) $25/hr on W2

Job Description

The Client is seeking a highly organized, tech-savvy, and service-oriented individual to support a statewide initiative to modernize jail data collection. This role combines business analysis and IT coordination, which is ideal for someone who enjoys both project work and solving day-to-day technology challenges in a small but impactful government agency. TCI is also seeking someone who can be our front-line IT point-of-contact (assisting with IT questions, managing IT inventory, and working with the state's "big" IT department, called Strategic Technology Solutions).

Responsibilities
Jail Data Project (75%)

• Interview stakeholders from 123 county jails, workhouses, and lockups as well as multiple state agencies. Identify needs, wants, and friction points.

• Document needs, risks, and recommendations for a cloud-based clearinghouse.

• Support steering committee facilitation and timeline tracking.

• Assist with vendor research and technology feasibility summaries.

• Draft reports and summaries for leadership.

IT Support and Coordination (25%)

• Serve as primary point of contact for internal IT needs

• Submit and monitor help-desk tickets in ServiceNow

• Track and update IT inventory (30-person department)

• Input data into state systems (Planview, Archer, SharePoint, etc.)

• Assist with website maintenance

• Help ensure compliance with state IT policies

Experience

• 1 - 3 years of experience in business analysis, project management, or IT support

• Excellent communication and organizational skills

• Comfortable leading interviews, taking notes, and working independently

• Proficient in Microsoft Office and able to learn new systems quickly

• Must pass a criminal history check and drug screening

• Willingness to travel in Tennessee

Preferred Location:

This role involves interaction with local law enforcement and government offices and requires some in-person meetings and travel within Tennessee. Candidates based in Tennessee are strongly preferred, especially those within reasonable commuting distance of Nashville or Jackson, Tennessee.

Top Skills & Years of Experience

Recruiter Details:

Name : Ananya at gsksolutions dot com

Contact : Eight three two-Nine nine zero-Two four two seven