Overview
Remote
On Site
Contract - W2
Contract - Independent
Skills
Attention To Detail
Communication
Business Process
Workflow
Productivity
A/B Testing
Decision-making
Clarity
Specification Gathering
Management
Presentations
Software Development
Writing
User Stories
JIRA
Workflow Management
Agile
Scrum
Facilitation
Collaboration
Customer Relationship Management (CRM)
Gap Analysis
Process Improvement
Microsoft Excel
Documentation
Reporting
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
Job Details
Description
We are looking for an experienced Business Analyst to join our team in Charlotte, North Carolina. This is a long-term contract position ideal for someone with a strong attention to detail and a solid background in custom software development. The role involves collaborating with stakeholders, translating business needs into actionable requirements, and ensuring seamless communication between technical and non-technical teams.
Responsibilities:
Collaborate with Product Owners and stakeholders to gather, analyze, and document business requirements.
Create detailed user stories, acceptance criteria, and documentation to support software development processes.
Conduct gap analysis to identify areas for improvement in existing systems and business processes.
Utilize tools like Atlassian Jira to manage workflows and track project progress.
Facilitate Agile Scrum ceremonies to ensure alignment and productivity within the development team.
Perform AB testing and analyze results to guide decision-making and optimize solutions.
Develop and maintain Business Requirement Documents (BRDs) to ensure clarity in project objectives.
Work closely with Software Engineers to translate business requirements into technical specifications.
Assist in the management and improvement of CRM systems and claim administration processes.
Use Microsoft Excel and Word to create reports, presentations, and other documentation as needed.
Requirements
Minimum of 7 years of experience in Business Analyst roles focused on custom software development.
Proficiency in writing user stories, creating documentation, and defining acceptance criteria.
Strong technical aptitude with the ability to bridge business requirements and engineering needs.
Familiarity with Atlassian Jira for project tracking and workflow management.
Experience in Agile Scrum methodologies and facilitating team collaboration.
Knowledge of CRM systems and claim administration processes.
Competence in conducting gap analysis and recommending process improvements.
Advanced skills in Microsoft Excel and Word for documentation and reporting.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available including medical, vision, dental, life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company's 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. The amount of Choice Time Off (CTO) received varies based on years of service and is pro-rated based on the hours worked per week. A new FTEP employee earns up to 13 days of CTO and up to 10 paid holidays per calendar year. Learn more at roberthalfbenefits.com/Resources.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for an experienced Business Analyst to join our team in Charlotte, North Carolina. This is a long-term contract position ideal for someone with a strong attention to detail and a solid background in custom software development. The role involves collaborating with stakeholders, translating business needs into actionable requirements, and ensuring seamless communication between technical and non-technical teams.
Responsibilities:
Collaborate with Product Owners and stakeholders to gather, analyze, and document business requirements.
Create detailed user stories, acceptance criteria, and documentation to support software development processes.
Conduct gap analysis to identify areas for improvement in existing systems and business processes.
Utilize tools like Atlassian Jira to manage workflows and track project progress.
Facilitate Agile Scrum ceremonies to ensure alignment and productivity within the development team.
Perform AB testing and analyze results to guide decision-making and optimize solutions.
Develop and maintain Business Requirement Documents (BRDs) to ensure clarity in project objectives.
Work closely with Software Engineers to translate business requirements into technical specifications.
Assist in the management and improvement of CRM systems and claim administration processes.
Use Microsoft Excel and Word to create reports, presentations, and other documentation as needed.
Requirements
Minimum of 7 years of experience in Business Analyst roles focused on custom software development.
Proficiency in writing user stories, creating documentation, and defining acceptance criteria.
Strong technical aptitude with the ability to bridge business requirements and engineering needs.
Familiarity with Atlassian Jira for project tracking and workflow management.
Experience in Agile Scrum methodologies and facilitating team collaboration.
Knowledge of CRM systems and claim administration processes.
Competence in conducting gap analysis and recommending process improvements.
Advanced skills in Microsoft Excel and Word for documentation and reporting.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available including medical, vision, dental, life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company's 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. The amount of Choice Time Off (CTO) received varies based on years of service and is pro-rated based on the hours worked per week. A new FTEP employee earns up to 13 days of CTO and up to 10 paid holidays per calendar year. Learn more at roberthalfbenefits.com/Resources.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.