Overview
On Site
$$25.95/hr on W2
Contract - W2
Contract - 12 month(s)
Skills
Active dIrectory
software installation
software troubleshooting
laptop support
desktop support
Basic Networking
MS Office 365 troubleshooting
VPN support
Adobe troubleshooting
McAfee
LogMeIn
encryption tools
computer peripheral support (printers
scanners
monitors
keyboards
mice)
Surface Pro support
command-line network troubleshooting.
Job Details
Job Title: IT Technical Support Specialist
Location: Metro Atlanta, GA (Local candidates only) HYBRID Must be available to report onsite as directed
Interview: In-person / WebCam
Location: Metro Atlanta, GA (Local candidates only) HYBRID Must be available to report onsite as directed
Interview: In-person / WebCam
Responsibilities
- Install, configure, and support workstation software, hardware, printers, and phones
- Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
- Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
- Implement applications and software upgrades and troubleshoot any performance issues
- Train employees in using software and hardware, and provide technical support when needed
| Skill | Required /Desired | Amount | of Experience |
|---|---|---|---|
| Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc. | Required | 3 | Years |
| Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc. | Required | 3 | Years |
| Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros. | Required | 3 | Years |
| Active Directory domain environment | Required | 3 | Years |
| Proficient at software installs and troubleshooting | Required | ||
| Some networking knowledge, along with the ability to troubleshoot network issues from the command line. | Required |
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.