Overview
Remote
Depends on Experience
Full Time
Skills
ServiceNow
Program Manager
Client relationship
Job Details
Job Description
Must Have Technical/Functional Skills
Develop and maintain a ServiceNow roadmap aligned with business and technology needs
Provide technical guidance, best practices and architectural leadership for the ServiceNow engagement
Delivery Governance of programs
Client relationship management
Work effectively with geographically diverse teams (offshore) to deliver timely responses to clients and client account teams
Contribute to project strategy and deliverable planning
Interfacing with implementation teams, explaining customer requirements, to ensure a successful transition from the sale phase to the delivery phase
Communicate how the engagement impacts risks, business objectives, and quality goals to guide the work of others
Good organizational and personal skills to communicate with business stakeholder
Strong communication, presentation and interpersonal skills
Strong analytical and problem-solving skills
Proactively propose alternate solutions to the customer as and when needed
Roles & Responsibilities
Manage delivery of ServiceNow programs, Client relationship management
Responsible for business development, people development, and project delivery governance
Mentor and guide other architects in the team
Generic Managerial Skills, If any
Strong communication, presentation and interpersonal skills
Strong analytical and problem-solving skills
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.