ServiceNow Technical Project Manager

Overview

Remote
60 - 65
Full Time
No Travel Required
Unable to Provide Sponsorship

Skills

GRC
IRM
Project Manager
CISM
CISSP
Scrum Manager
ServiceNow
Accountability

Job Details

Title: ServiceNow Technical Project Manager (GRC & IRM Expertise)

Location: Remote – EST Time Zone

Key Responsibilities:

• Lead the Project team as project manager/ Scrum master, manage / accountable for the deliverables of enhancement of ServiceNow GRC/IRM modules (Policy & Compliance, Risk, Audit, Control Lifecycle, Third Party Risk Management, Business Continuity Management).

• Desing & Develop Sprints backlog by working with developer and product owner

• Manage and track the Sprint status and report to customer and internal

• Lead upgrades, major releases and platform lifecycle activities for the GRC scope, minimizing disruption and regression risk.

• Manage a technical team (developers/administrators/analysts): hire, mentor, set goals, conduct reviews and ensure knowledge transfer.

• Partner with Compliance, Risk, Security, Audit, Legal and business stakeholders to gather requirements, run workshops, and manage expectations.

• Drive governance for the GRC solution: design authority, change control, environment strategy (dev/test/prod), data access and role design.

• Perform capacity planning / Estimate effort for each sprints and based on roadmap, etc.

• Resource planning

Required Qualifications & Experience:

• Bachelor’s degree in computer science, Information Systems, Cybersecurity or equivalent experience.

• Solid understanding of risk, compliance and audit processes and common frameworks: ISO 27001, NIST, SOX, GDPR, SOC2.

• Excellent communication skills for both technical and non-technical stakeholders; proven ability to lead cross-functional teams.

• Ability to produce technical design documentation and present architecture to engineering and governance boards.

Must have :

• Project manager/ Scrum master experience, alteast he / she should have led the implementation for 2 - 3 Large scale GRC/IRM implementations.

• Project manager & Scrum master certification

Preferred / Nice-to-have:

• ServiceNow certifications: Certified Implementation Specialist – IRM, Certified System Administrator.

• Security certifications: CISSP, CISM, CRISC.

• Experience working with large-scale regulated environments and enterprise risk programs.

• Experience with Agile delivery and product-oriented teams, PI planning.

 

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