Salesforce Business Analyst

Position: Salesforce BA

Location: Milwaukee, WI/ 100% Remote

Duration: 6+ months - Potential for extension.

REQUIRED SKILLS: (Need Majority; 5+ Years)

• Five or more years of experience with Salesforce business analysis or a related area. (MUST HAVE Salesforce BA experience)
• Understanding business processes and process mapping.
• Excellent communication skills, including experience presenting to Executive Leadership.
• Ability to develop, document, and communicate practical business requirements with traceability to test cases.
• Willingness and ability to learn new technologies and take on additional responsibilities as required by the position.
• Able to present functional systems for the project in a way that business stakeholders can understand, especially if they are not familiar with the system.
• Own and manage all scope items. Drive each requirement through understanding, estimating, and successful delivery by the technical team.

NICE TO HAVE SKILLS:

• 2 years of previous government experience
• Six Sigma, Lean, or equivalent Process Reengineering Certification
• Prior experience with Jira software
• Prior experience with Salesforce Public Sector product suite
• Bachelor s degree in Information Technology with a strong Accounting emphasis, and solid experience with business applications
• Prior experience with Lawson or Infor CloudSuite Financials

DESCRIPTION OF ROLE:

• Milwaukee County is seeking an experienced, high-energy Business Analyst for initiatives within the Department of Administrative Services - Information Management Services Division (IMSD) project portfolio. Responsibilities include:
• Assist with finalizing requirements for a government public sector Salesforce implementation.
• Provide close direction and support of business stakeholders.
• Document "As Is" and "To Be" process flows.
• Map data movement within application web pages.
• Perform thorough testing before handing over functionality to business stakeholders for end user testing.
• Optimize use of ERP modules (e.g., Cash Management and Bank Reconciliation) and support initiatives to improve end user productivity in Finance and Supply Chain.
• The BA will review, analyze, and evaluate business processes as they relate to system and user needs, and formulate business processes to support overall strategies. The successful candidate will:
• Communicate effectively with users and departmental management.
• Identify solutions to business problems using process reengineering and technology.
• Be familiar with current and emerging technologies and standards.
• Be effective at following plans and completing goals on time and on budget.
• Work independently and perform a variety of complex tasks.
• Demonstrate creativity and latitude in work execution.