Overview
On Site
USD 21.00 - 25.00 per hour
Full Time
Skills
Remote Support
Technical Support
Collaboration
Regulatory Compliance
Training
Management
Active Directory
Access Control
Microsoft Windows
Operating Systems
Computer Hardware
Disk Imaging
Problem Solving
Conflict Resolution
Attention To Detail
Manufacturing
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled Desktop Support Analyst to join our team in Lemont, Illinois. In this Contract-to-Permanent position, you will provide technical expertise to ensure the smooth operation of desktop systems, hardware, and software within a manufacturing environment. This role requires a proactive approach to troubleshooting and resolving IT issues, as well as a strong ability to work collaboratively with team members.
Responsibilities:
Provide technical support for desktop systems, workstations, and related hardware in a manufacturing setting.
Manage user accounts and permissions through Active Directory to ensure secure and efficient access.
Install, configure, and maintain Microsoft Windows 10 operating systems across company devices.
Troubleshoot and resolve hardware and software issues to minimize downtime.
Perform desktop imaging and deployment for new and existing systems.
Collaborate with IT teams to implement updates and maintain system performance.
Document technical procedures and solutions to improve overall support efficiency.
Ensure compliance with organizational IT policies and protocols.
Offer guidance and training to end-users as needed to enhance their understanding of systems and tools.
Requirements
Strong knowledge of PC desktop systems and workstation management.
Experience with Active Directory for account administration and access control.
Proficiency in configuring and supporting Microsoft Windows 10 operating systems.
Hands-on experience with desktop hardware troubleshooting and repairs.
Familiarity with desktop imaging processes and tools.
Excellent problem-solving skills and attention to detail.
Ability to communicate effectively with technical and non-technical users.
Prior experience in a manufacturing or similar environment is preferred.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Desktop Support Analyst to join our team in Lemont, Illinois. In this Contract-to-Permanent position, you will provide technical expertise to ensure the smooth operation of desktop systems, hardware, and software within a manufacturing environment. This role requires a proactive approach to troubleshooting and resolving IT issues, as well as a strong ability to work collaboratively with team members.
Responsibilities:
Provide technical support for desktop systems, workstations, and related hardware in a manufacturing setting.
Manage user accounts and permissions through Active Directory to ensure secure and efficient access.
Install, configure, and maintain Microsoft Windows 10 operating systems across company devices.
Troubleshoot and resolve hardware and software issues to minimize downtime.
Perform desktop imaging and deployment for new and existing systems.
Collaborate with IT teams to implement updates and maintain system performance.
Document technical procedures and solutions to improve overall support efficiency.
Ensure compliance with organizational IT policies and protocols.
Offer guidance and training to end-users as needed to enhance their understanding of systems and tools.
Requirements
Strong knowledge of PC desktop systems and workstation management.
Experience with Active Directory for account administration and access control.
Proficiency in configuring and supporting Microsoft Windows 10 operating systems.
Hands-on experience with desktop hardware troubleshooting and repairs.
Familiarity with desktop imaging processes and tools.
Excellent problem-solving skills and attention to detail.
Ability to communicate effectively with technical and non-technical users.
Prior experience in a manufacturing or similar environment is preferred.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.