Lead Business Analyst

1. Senior / Lead IT Business Analyst 

Job Responsibilities 

• Work closely with project stakeholders and directly with Subject Matter Experts (SME) to identify and document complex end-user technology needs including ensuring any suggested technology complies with all rules, statutes and standards. 
• Work closely with project stakeholders and Subject Matter Experts (SME) to develop new process models and identify opportunities for improvement in business operations and processes. 
• Establish, maintain and execute knowledge transfer strategies to internal and external customers. 
• Provide complex problem resolution and tech support of new software system(s) during implementation and post-implementation until project closure. 

Required Skills 

• Expertise in research, analysis, and documentation of existing business processes, business process re-engineering, functional requirements, nonfunctional requirements, user interface requirements, system interfaces and data requirements of a complex nature. 
• Expert in process mapping, requirements definition, design documentation and system implementation including using Microsoft® Visio and Adobe. 
• The expert ability to research, analyze, and acquire or develop software to meet end-user technology needs with the ability to identify, prioritize, and resolve fit or gap issues between current and future software systems. 
• Excellent technical writing skills with the ability to develop and maintain business processes, policies and procedures. 
• Understand the concepts, best practices, and execution of Business Analysis and Project Management principles. 

Education, Experience and Licensing 

• Bachelor’s degree and a minimum of four (4) years of documented work experience in requirements definition, system design and implementation for either commercially available or custom developed solutions. 
• Familiar with Software and System Development Life Cycles and Agile Development methodology. 

Primary Focus: Requirements, process improvement, stakeholder coordination 

What the role does: 

·       Works with stakeholders & SMEs to gather complex business and system requirements 

·       Documents functional, non-functional, UI, data, and integration requirements 

·       Creates process maps and to-be / as-is workflows 

·       Supports software implementation and post-go-live issues 

·       Leads knowledge transfer activities 

Key Skills: 

·       Process mapping (Visio), documentation, requirements analysis 

·       SDLC, Agile methodology 

·       Strong technical writing