Network Administrator/Analyst I - Dairy Farmers of America - Kansas City, KS, US | Dice.com

Dairy Farmers of America

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Network Administrator/Analyst I

Kansas City, KS, US • Posted 7 hours ago • Updated 7 hours ago

Full Time

On-site

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Job Details

Skills

Network Support
Computer Networking
Interfaces
ServiceNow
Communication
Bridging
Service Level
Intellectual Property
IP
DNS
Dragon NaturallySpeaking
Provisioning
Computer Hardware
Warehouse
Educate
Cabling
Internet
Computer Science
Information Technology
Curriculum
SAP BASIS
Network Administration
Analytics
Data Link Layer
Network Layer
Aruba
Cisco
WLAN
Network Monitoring
Testing
Network
Cisco Certifications
Supervision
Writing
Analytical Skill
Research
Microsoft Excel
Microsoft Visio
Microsoft Outlook
English

Summary

Perform network administration support and analysis functions by ensuring the uptime, performance, resource availability, and security of the networks managed according to operational guidelines. Monitor network devices, interfaces and applications for connectivity and optimal performance. Provide network support to users and identify and troubleshoot routine problems. Communicate networking issues to internal or external customers and to next level Administrator. Identify opportunities for how network performance can be improved. Work independently and receive general guidance on new work activity.

Job Duties and Responsibilities:

Monitor network devices, interfaces and applications using open-sourced monitoring agents integrated with ServiceNow
Correlate multiple network and customer issues identified with alarms / alerts received
Create and track incident tickets and assignments
Create and assign incident tickets based on priority, impact, and complexity to appropriate fix agents
Issue outage notification event communications
Initiate major outage communication technical bridges
Escalate incidents according to process
Complete service level tasks, including IP address requests, DNS requests, and account provisioning requests
Install and test network software including upgrades, fixes, and patches
Implement and utilize network monitoring and performance tools
Configure, test, and deploy hardware and software technology assets in the IT warehouse configurations space
Perform periodic cabling efforts (installs, changes, removals)
Interface with internal and external customers to troubleshoot and resolve network issues
Educate end users on technology
Keep up to date on industry trends and continuously enhance professional expertise and knowledge
Operate alongside installation vendors for cabling projects and internet service provider deployments
Adhere to established policies, processes and procedures
The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required.

Requirements

Education and Experience

Associate degree in computer science, information technology, or related technical curriculum, or equivalent practical work experience (work experience may be substituted for the required education on a year-for-year basis)
1-3 years of progressive network administration or related experience including
- utilizing Cisco network equipment
- monitoring, network diagnostic, and network analytics tools
- configuring and deploying layer 2 and layer 3 internetworking devices, specifically Cisco and Aruba Silverpeak products
- configuring and monitoring Cisco WLAN Controllers
- troubleshooting network related issues
- implementing and utilizing network monitoring and performance tools
- installing and testing network software including upgrades, fixes, and patches
Experience using Visio, Word, Excel, and LLM tools
Certification and/or License - CCNA or equivalent Cisco certifications preferred

Knowledge, Skills and Abilities

Able to work individually with limited supervision
Able to demonstrate strong sense of professionalism, integrity, and ethics
Able to communicate effectively, both verbally and in writing to technical and non-technical audiences
Able to troubleshoot operational difficulties and problems
Skill in analytical thinking, including research, interpreting data, and analyzing information
Able to maintain confidentiality
Knowledge of and skill in software applications, such as Excel, Word, Visio, and Outlook
Must be able to read, write and speak English

An Equal Opportunity Employer including Disabled/Veterans

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTX1d1dbe
Position Id: 675a88cb30a2a139bd479ca44c16274b
Posted 7 hours ago

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