Product Owner

Role & Responsibilities:

• Lead Product Execution and Drive Strategy:

• Develop and execute the product roadmap in alignment with business objectives.
• Identify, scope, and design product strategies and user experiences that drive customer satisfaction and business growth.
• Collaborate closely with sales, marketing, operations, UX, analytics, legal, compliance, and engineering teams to ensure successful product launches.
  • User-Centric & Data Driven Approach:
• Develop a deep understanding and empathy for our users (consumers, merchants, and operators).
• Conduct and analyze feedback from stakeholders, market research, customer research, usability testing, and UAT to ensure we're building the right solutions.
• Leverage data and insights to inform product decisions and drive continuous improvement.
  • Team Leadership & Collaboration:
• Coordinate effectively with mobile app development teams and designers to translate product requirements into high-quality mobile experiences.
• Build strong relationships with stakeholders across all levels of the organization, advocating for the needs of our mobile app users.
  • Technical Proficiency:
• Understand the fundamentals of mobile app development (iOS and Android platforms), release cycles, and common mobile technologies.
• Work closely with mobile software engineers to ensure mobile products and releases are launched correctly, are performant, and on schedule.
• Practical experience in product analytics and data insights, with a good foundation in PowerBI and/or SQL, etc.
  • Innovation & Growth:
• Make creative recommendations to enhance the features and functionality of our mobile applications.
• Suggest ways to track mobile app usage, user engagement, and the impact of mobile features on end users and business goals.
  • Documentation & Communication:
• Produce and review product requirements documents, wireframes, prototypes, and write specifications for new features and changes.
• Communicate product vision, strategy, and progress effectively to stakeholders.

Qualifications:

• Bachelor's degree in a related field (e.g., Business, Computer Science, Engineering)
• At least 3 years of product management & UX experience
• At least 2 years of experience leading product teams
• Experience as a team lead working with other disciplines to identify, scope, and execute critical projects
• Strong analytical and problem-solving skills with the ability to make data-driven decisions
• Excellent communication, presentation, and interpersonal skills
• Strong emotional intelligence and the ability to build trust and collaboration within teams
• Experience with Delivery Service Providers (DSPs) preferred