Software Applications Manager

Software Applications Manager

Location: Mission Hills, CA
Schedule: On-site, 5 days/week
Reports to: IT Director
Travel: May include domestic travel

Salary: $140,000-150,000

Overview:

We are seeking a Software Applications Manager to lead the support and evolution of legacy systems while driving strategic improvements across business applications. This role is central to a major transformation initiative, requiring close collaboration with internal teams and external technology partners.

You'll be responsible for documenting current workflows, identifying opportunities for optimization, and helping shape the future-state technology roadmap. The ideal candidate brings a blend of technical expertise, business insight, and a proven ability to deliver impactful solutions in complex environments.

Key Responsibilities:

• Analyze and document business processes, rules, and system dependencies across legacy platforms.


• Collaborate with software vendors to maintain, troubleshoot, and enhance existing applications.


• Serve as a bridge between leadership and development teams, translating business needs into technical requirements.


• Oversee application lifecycle management including version control, upgrades, and patching.


• Evaluate vendor relationships to ensure alignment with cost, quality, and service expectations.


• Partner with cross-functional teams to identify pain points and implement process improvements.


• Recommend automation opportunities for manual workflows with minimal investment.


• Act as a subject matter expert on application systems and emerging technologies.


• Develop and maintain a long-term technology roadmap aligned with business priorities.


• Lead or support software implementations, integrations, and system optimizations.


• Establish governance standards for system security, compliance, and performance.


• Drive change management efforts to support adoption and standardization of new processes.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or related field.


• 8+ years of experience in product management or a similar leadership role.


• Strong understanding of business process modeling, data flows, and system architecture.


• Experience managing external service providers and consulting engagements.


• Proven track record in ERP implementations, especially in finance and field service domains.


• Familiarity with CRM, scheduling, routing, and rental or lease operations is a plus.


• Excellent communication skills with both technical and non-technical audiences.


• Strategic thinker with awareness of emerging technologies and their business applications.


• Strong interpersonal skills with a collaborative and diplomatic approach.

Technical Skills:

• Proficiency in SQL and data extraction from relational databases.


• Experience with enterprise applications such as Oracle Fusion, Acumatica, and Microsoft Dynamics.


• Ability to create detailed business requirements, process flow diagrams, gap analyses, and test scenarios.


• Familiarity with agile methodologies and software development practices (Scrum, waterfall, DevOps).


• Knowledge of cloud platforms (Azure, AWS, Google Cloud Platform) and integration tools (Workato, MuleSoft, Dell Boomi).

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.