Overview
On Site
$21 - $25 hourly
Contract - W2
Contract - Temp
Skills
Microsoft Excel
Customer Service
Technical Support
Computer Hardware
Laptop
Mobile Devices
Training
Remote Support
Microsoft Windows
Microsoft Office
Communication
Management
Computer Networking
Health Care
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
A client with Kforce is seeking a Field Support Technician (Elbow End User Support) to join their team onsite in Cerritos, California (CA).
Summary:
The client is looking for this person to provide hands-on, at-the-elbow support to end users in a fast-paced healthcare environment. This role is ideal for tech-savvy professionals who excel in face-to-face troubleshooting and customer service.
Key Responsibilities:
* Deliver on-site, at-the-elbow technical support for end users, including hardware, software, and peripheral troubleshooting
* Assist with device setup, configuration, and deployment (laptops, desktops, mobile devices) as needed
* Escalate unresolved issues to appropriate support teams and follow up to ensure resolution
* Document support activities and maintain accurate records of service requests
* Provide guidance and training to users on basic IT functions and best practices
REQUIREMENTS:
* 2+ years of experience in a Field Support or Desktop Support role
* Strong knowledge of Windows 10/11, Microsoft Office 365, and common enterprise tools
* Excellent interpersonal and communication skills
* Ability to work independently and manage multiple support requests efficiently
* Athena experience preferred
* Light networking experience is a plus
* Experience supporting users in a corporate or healthcare environment is a plus
Schedule:
* Full-time, on-site
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
A client with Kforce is seeking a Field Support Technician (Elbow End User Support) to join their team onsite in Cerritos, California (CA).
Summary:
The client is looking for this person to provide hands-on, at-the-elbow support to end users in a fast-paced healthcare environment. This role is ideal for tech-savvy professionals who excel in face-to-face troubleshooting and customer service.
Key Responsibilities:
* Deliver on-site, at-the-elbow technical support for end users, including hardware, software, and peripheral troubleshooting
* Assist with device setup, configuration, and deployment (laptops, desktops, mobile devices) as needed
* Escalate unresolved issues to appropriate support teams and follow up to ensure resolution
* Document support activities and maintain accurate records of service requests
* Provide guidance and training to users on basic IT functions and best practices
REQUIREMENTS:
* 2+ years of experience in a Field Support or Desktop Support role
* Strong knowledge of Windows 10/11, Microsoft Office 365, and common enterprise tools
* Excellent interpersonal and communication skills
* Ability to work independently and manage multiple support requests efficiently
* Athena experience preferred
* Light networking experience is a plus
* Experience supporting users in a corporate or healthcare environment is a plus
Schedule:
* Full-time, on-site
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.