Technical Business Analyst - Onsite

Title: Technical Business Analyst - Onsite

Mandatory skills:

requirements gathering, technical business requirements,
Power BI, Power Automate, Power Query,
Excel, formulas, pivot tables,
SharePoint, JIRA,
Finance, accounting,
LEAN, Six Sigma,
Artificial Intelligence, AI, robotics, automation, process improvements,
project management, change management, data analysis, quality product, tracking progress, testing, test cases,
business requirements documents, functional specifications, user stories, process documentation, business function,
technical systems, technical process, business objectives, design solution, system architecture, system integration

Description:

This position is for a Technical Business Analyst role on the Performance Excellence Team supporting multiple global technology projects. The ideal candidate will work on projects in the following areas: Artificial Intelligence (AI), robotics, general automation and process improvements. Exceptional English verbal & writing skills required.

Role Description:
Collaborate with stakeholders to understand business needs and gather detailed requirements for projects
Act as a liaison between business stakeholders and technical teams, ensuring clear communication and understanding of requirements
Create comprehensive documentation, including business requirements documents, functional specifications, user stories, and process documentation
Analyze technical systems and processes to identify areas for improvement and ensure that solutions align with business objectives
Work with technical teams to design solutions that meet business requirements, including system architecture and integration points
Analyze data to support decision-making and identify patterns
Develop test cases and participate in testing activities to ensure that solutions meet business requirements and function as intended
Assist in the change management process by helping stakeholders understand and adapt to new systems or processes
Support project management activities, including tracking progress, managing timelines, and ensuring deliverables are met
Provide training and support to end-users to ensure they understand and can effectively use new systems or processes
Deliver weekly updates on completed work, planned tasks, and any challenges or roadblocks; prepare status reports to track progress
Set up and manage basic Power BI dashboards for transparent status and task tracking
Proactively engage with stakeholders to confirm tasks
Prepare agendas and schedule status meetings with key team members

Capabilities:
Collaborative Actively listens to and understands issues before confidently presenting alternative solutions
Clear and concise communicator. Excellent communication skills, both written and verbal
Analytics and Results-oriented Ability to analyze complex situations and find solutions; ability to break down complexities into concrete tasks and activities
Initiative self-motivated, detail-oriented and willing to act proactively and go the extra mile to provide a quality product
Quality orientation a quick learner who gets things done at the highest level of quality and impact and effectively aligns activities and resources to achieve goals in changing parameters. Detail-oriented with a focus on accuracy and quality of work
Able to coordinate tasks performed by cross-functional teams and work effectively with cross-cultural and remote teams
Assertive with ability to lead individuals with more business knowledge than herself/himself (e.g., pushing back to minimize scope creep). Ability to negotiate and resolve conflicts effectively
Organized Skilled in prioritizing tasks and managing multiple responsibilities

Requirements:
8+ years experience with requirements gathering and writing technical business requirements documents in a corporate environment
Proficient in Power BI with the ability to conduct data analysis
Proficient in Power Automate with the ability to create and implement simple automated workflows
Strong documentation and note-taking skills
Excellent Excel skills (e.g., advanced formulas, pivot tables and basic Power Query skills)
Critical thinker with strong organizational skills and the ability to prioritize tasks and meet deadlines
Associate's degree or Bachelor's degree required

Optional:
Experience with SharePoint
Finance or accounting background
Knowledge of LEAN/Six Sigma Concepts
Experience with JIRA (or willing to learn)

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008