IT Field Technician

Overview

On Site
USD 20.00 - 25.00 per hour
Full Time

Skills

Procurement
Malware Analysis
Software Packaging
HP
Management
Project Management
Onboarding
Printers
SLA
Hardware Troubleshooting
Cabling
Operating Systems
A+
Microsoft Windows
IOS Development
Inventory
Laptop
Computer Hardware
Customer Service
Communication
Taxes
Life Insurance
Business Transformation
Law

Job Details

Description
Provide recommendations to Customer in the review, inventory, and procurement of end-user systems.
Deploy end user systems (as needed) for hires or as part of normal system refreshes.
Provide on-going day-to-day management of Customer's end-user systems and devices.
Protect Customer's end-user systems via Customer-supplied anti-virus and anti-malware solutions.
Provide destruction and disposal services including Certificate(s) of Destruction for systems that are End of Life (EoL).
Deploy software packages to end-user systems as specified by Customer.
Contact third-party suppliers including but not limited to Ricoh and HP on behalf of Customer for printer-related issues.
Maintain and manage Customer's network printers including toner replacement and regular printer maintenance.
Provide Project Management Services for projects relating to Workstation & Printer services.
Maintain an inventory of Customer's workstation, peripheral and printer devices.
Adhere to Customer's onboarding and offboarding processes.
Ensure availability of Customer's workstations and printers per prescribed SLA's.
Skills
Desktop, Windows, Hardware, Troubleshooting
Additional Skills & Qualifications
High School diploma or equivalent. Associate's Degree preferred and at least 5 years experience with PC systems, related peripherals, structure cabling, and common software programs and Operating Systems.
A+ certification
Familiarity with standard Windows O/S and Office suites.
Apple iOS knowledge
Ability to thoroughly and accurately perform inventory and asset recording and complete paperwork as required by customer, including vendor warranties.
Ability to perform final configuration tasks on customer premise.
5+ years' experience with desktop/laptop hardware.
Excellent customer service and communication skills.
Valid driver's license.
Ability to lift 50 lbs.
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Albany,NY.
Application Deadline
This position is anticipated to close on Jun 14, 2025.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TEKsystems c/o Allegis Group