Product Manager ? Customer Data Platform (CDP) | Chicago IL | Contract

Overview

On Site
Hybrid
BASED ON EXPERIENCE
Contract - Independent
Contract - W2
Contract - 7+ mo(s)

Skills

PRODUCT MANAGER
DATA
AGILE
SCRUM

Job Details

Our direct client a large American global hospitality chain is seeking to hire a Product Manager - Customer Data Platform (CDP) to work hybrid from their office in Chicago IL.

Job Title: Product Manager - Customer Data Platform (CDP)
Contract Duration: 6-12 months plus
Location: Chicago IL | The client has an amazing office in Chicago downtown!
Hours/ Week: 40 Hours
Pay rate: $45/HR - $50/HR W2 (negotiable)
Purpose:
Working to Advance Care through data-driven decisions and automation. This mission serves as the foundation for every decision as we create the future of travel. We can't do that without the best talent - talent that is innovative, curious, and driven to create exceptional experiences for our guests, customers, owners and colleagues. Marketing Technology and Personalization portfolio enables and measures the unified guest journey, intelligently empowering guests through ecosystem of products. The Customer Data Platform (CDP) team is an essential part of that portfolio that will focus on meeting business needs using a Customer Data Platform for collecting, unifying, and connecting guest data with applications. Client seeks a motivated and prolific Product Manager who is passionate about data to help us build out next generation of guest profile.
As the Product Manager for the Customer Data Platform, you will guide important programs from creation through execution. You will be in a unique position of having multiple teams as your core customers (Global Marketing, The Personalization Engine, World-of- Loyalty, Technology). You will lean on and partner with an accomplished engineering team to ensure that our products meet customer requirements and promote growth. The ideal candidate will have a strong background in data integration, customer data management, and marketing technology, with the ability to translate business needs into scalable product solutions that enhance customer insights and drive data-driven marketing and sales efforts.

Position responsibilities:
  • Work in cross-functional and agile product pods alongside Data Engineers, Data Stewards, Data Scientists, Machine Learning Engineers, other Product Managers, and executives to improve the experience of guests and customers worldwide.
  • Own and manage the end-to-end product lifecycle of the Customer Data Platform, including strategy, roadmap, feature definition, and delivery.
  • Lead the planning, scoping, and prioritization of projects to achieve all of our goals and outcomes.
  • Gather requirements, determine features and their priority, write product specs, refine feedback, help write test plans, manage the backlog, and ship products quickly
  • Ensure data quality definition, monitoring, alerts and recourse is built into roadmap plans and engineering requirements of each data initiative/product
  • Ensure new data or product requirements are in compliance with policies and/or corresponding contracts before being passed to engineers
  • Define and ensure products meet business SLAs
  • Represent the team with partners and senior company leaders to align resources and prioritization
  • Promote enterprise-wide adoption of the Customer Data Platform
  • Educate teams on the Customer Data Platform and use cases
  • Foster an environment that enables the Customer Data Platform to grow and advance quickly while maintaining a high standard for quality.

Experience and qualifications:
  • 5+ years of experience as a Product Manager with a record of successfully managing, building or launching enterprise or consumer software, applications or business intelligence tools
  • 3+ years of experience in guiding the strategy of a product and the underlying data within to ensure it collectively achieves business objectives
  • 3+ years of experience building Data Infrastructure and/or Customer Data Platforms
  • 2+ years of experience in building and launching various APIs, including API-based products and services.
  • Knowledge of modern Data Infrastructure and related processes
  • Solid knowledge of Growth/Marketing use cases and related technologies
  • Work knowledge of agile methodologies and SCRUM
  • Proven ability to navigate difficult situations with competing stakeholder needs and across multiple audiences (individual contributors, managers, executives)
  • Excellent organization, communication, and presentation skills
  • Experience with customer empathy and experience shaping product direction and execution based on customer needs
Education:
Bachelor s degree in Computer Science, Information Technology, Marketing, or a related field.

Please apply with your interest. You may also reach out to me directly at
Thank you!

Benefits:

  • Medical for full time employees
  • Dental, and Vision Insurance
  • Life Insurance, Short-Term Disability, Long-Term Disability, etc.
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