Overview
On Site
Full Time
Accepts corp to corp applications
Contract - W2
Contract - 6+
100% Travel
Skills
Application
production
Job Details
** Location - Charlotte, NC (Only Location) - onsite Hybrid Job Description -
- 4+ years of experience in Application Production Support on the Linux platform.
- Strong Technical Troubleshooting skill
- Good experience in scripting Shell, Automation
- Well-versed with ITIL - Incident Change Release management
- Basic knowledge of Middleware technologies - Apache Tomcat
- Good experience with application monitoring tools like Splunk, AppDynamics, Grafana, and Prometheus.
- Good experience in AutoSys or any scheduling mechanism.
- Good experience in DevOps CI CD tools like Jenkins, Ansible, uDeploy, etc
- Knowledge of Banking domain (preferable)
- Handle outage calls efficiently, triage any issues, and fix them.
- Do Root Cause Analysis of repetitive and problem issues.
- Report issues and resolve them as per process and documentation.
- Basic knowledge of Database - Oracle SQL
- Good understanding of Infrastructure Technologies like Linux, Windows, MW, and Database
- Good to know AutoSys or any scheduling mechanism.
- Good to have DevOps SRE, Automation, and cloud knowledge.
More details about expectations from this role.
- Understanding Incident Management System
- APM Tools
- Monitoring Alerts, Batch Failures, Service Now Queue, Mailbox, etc
- Analyzing Failures Using APM Tools
- Usage of Batch Monitoring Tool
- Types of Jobs Failures and Troubleshooting
- NAS, FTP- Failures
- Basic Web Server Administration
- Shell Commands
- Linux Administration Basics
- Standard Maintenance Activities & SOP
- DB-Oracle/MSSQL - Admin Basics
- Standard Commands for health check
- Basic Networking Commands
- Understanding the Networking topology, Load Balancer, etc
- Troubleshooting Basic HTTP Failures
- Fiddler/Post Man