production Support

Overview

On Site
Depends on Experience
Full Time

Skills

Java
UNIX
Oracle
MQ
production Support

Job Details

Title: production Support Engineer with Java

Location: Chicago, IL- Onsite

Job Summary:
We are seeking a highly skilled Java Support Engineer with 8+ years of experience, proficient in Unix support with shell scripting, PL/SQL, and banking application knowledge. The ideal candidate will have strong support or development experience with MTS product knowledge and possess excellent communication, analytical, and problem-solving skills.

Experience Level:
8+ years

Preferred Experience:

Support or development experience with MTS product knowledge
Tasks and Responsibilities:

Monitor and troubleshoot application issues in production.
Lead troubleshooting, analysis, and resolution of unexpected system behaviors impacting service quality.
Liaise with stakeholders (technical and business) for problem resolution.
Communicate issue/resolution status (written and verbal) to project team and management.
Perform minor production bug fixes.
Conduct disaster recovery and patch testing.
Handle data extraction, reporting, and audit activities.
Knowledge/Skills:

Excellent oral and written communication skills.
Highly motivated, self-directed, and possess solid execution skills.
Strong analytical, organizational, and problem-solving skills.
Qualifications:

Strong support experience in Unix and Oracle.
Experience with Control-M, ServiceNow, and MQ.
Excellent oral and written communication skills.
Highly flexible and adaptable to change.
Strong analytical and problem-solving skills.

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