Overview
Remote
Hybrid
$45-48/Hr
Contract - W2
Contract - 2 day((s))
Skills
cloud
Avaya
Job Details
Title: Avaya Voice Tech Engineer
Duration: Long Term
REMOTE
Description:
As a Technology Engineer, you deliver standard and custom supportable technology products. The solutions you build are based on Nationwide's architectural standards, technology roadmaps, industry trends and business requirements. The expertise you provide will focus on collaboration, data, systems, storage, middleware, network, security and contact center technology products. You'll also be accountable for the operational aspects and management for the above products according to the business requirements and defined service level agreements (SLAs).
As a Technology Engineer, you deliver standard and custom supportable technology products. The solutions you build are based on Nationwide's architectural standards, technology roadmaps, industry trends and business requirements. The expertise you provide will focus on collaboration, data, systems, storage, middleware, network, security and contact center technology products. You'll also be accountable for the operational aspects and management for the above products according to the business requirements and defined service level agreements (SLAs).
Job Description:
The Voice Systems team is responsible for Telephony Systems and provides end-to-end services for planning, building and supporting our telephony environments.
The ideal candidate will possess 5+ years' experience in Voice Technologies
System management experience includes currency and availability, new capabilities, vulnerability, and security.
This position also is expected to provide after hours and weekend on call support
The Voice Systems team is responsible for Telephony Systems and provides end-to-end services for planning, building and supporting our telephony environments.
The ideal candidate will possess 5+ years' experience in Voice Technologies
System management experience includes currency and availability, new capabilities, vulnerability, and security.
This position also is expected to provide after hours and weekend on call support
Skills Required:
The ideal candidate will possess 5+ years' experience in Voice Technologies
Management of Avaya Aura suite of products including CM, AES, SMGR, SM, SBC, Messaging and integration with Genesys.
Oracle Session Border Controller management
Microsoft Teams Calling with Direct Routing
Genesys Cloud management
Carrier Voice Network Management
Voice Security /Fraud Detection
3rd Party connectivity management
The ideal candidate will possess 5+ years' experience in Voice Technologies
Management of Avaya Aura suite of products including CM, AES, SMGR, SM, SBC, Messaging and integration with Genesys.
Oracle Session Border Controller management
Microsoft Teams Calling with Direct Routing
Genesys Cloud management
Carrier Voice Network Management
Voice Security /Fraud Detection
3rd Party connectivity management
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.