Overview
On Site
$30+
Contract - Independent
Contract - W2
Contract - 6 Month(s)
10% Travel
Skills
Backup Administration
Computer Hardware
IT Operations
Inventory
Issue Tracking
Laptop
Management
Microsoft
Microsoft Windows
Operating Systems
ServiceNow
Technical Support
Job Details
Location: Onsite in Sacramento, CA (with potential for some remote work)
Hours: 20 40 hours/week through June 30, 2025; part-time (20 hrs/week) beginning July 1, 2025
Job Summary:
We are seeking up to five (5) experienced Endpoint Support Technicians to join an IT operations team supporting a large-scale Windows 11 deployment and ongoing endpoint lifecycle services. This role will require working onsite and occasionally traveling between office locations within the Sacramento area.
Responsibilities:
- Provide end-user technology support for desktops, laptops, and peripherals
- Assist with Windows 11 deployment and lifecycle management
- Perform user data backups, software/hardware inventory, and device replacement
- Troubleshoot hardware and software issues across various devices
- Support conference rooms, committees, and board meeting setups
- Document and manage service requests using a ticketing system (ServiceNow)
- Travel between local office sites using personal vehicle (mileage reimbursed)
Required Qualifications:
- Minimum 3 years of hands-on experience in IT desktop/end-user support
- Strong experience with Windows operating systems, including deployments and upgrades
- Ability to lift up to 50 lbs and perform physical duties related to endpoint setup and support
- Comfortable working independently and as part of a collaborative team
- Must be able to work onsite at designated locations; may be subject to medical or fitness-for-duty screening
- Valid driver's license and reliable transportation
Preferred Qualifications:
- Experience supporting operating system lifecycle efforts
- Familiarity with Microsoft enterprise environments
- CompTIA A+ or similar IT support certification
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.