Overview
Remote
On Site
Hybrid
Depends on Experience
Contract - Independent
Contract - W2
Contract - 4 Month(s)
Skills
service desk
Job Details
Job Title: IT Service Desk Professional I
Location: Malvern, PA / Remote
Duration: 4+ months
<>Skills</>
- Six months of related experience
- A combination of experience and/or technical certifications may be considered in lieu of the educational requirements
- Knowledge of computer, printer, and network troubleshooting and installation procedures
- Demonstrated ability to diagnose and troubleshoot Microsoft products
- Demonstrated ability to solve issues with healthcare/clinical applications
- Commitment to DaVita s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, co-workers, management, physicians, and/or vendors in every day performance and interactions
- Demonstrated ability to work in a team environment as well as independently
- Superior customer service skills and phone etiquette
- Excellent documentation skills
- Ability to work evening , weekend, and holiday coverage
Education:
Min of HS diploma/GED and One-year certificate from college or technical school or at least 1 year customer service related experience and/or training or equivalent combination of education and experience
| Skills: | Required
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