Senior Technical Writer

Job Title: Senior Technical Writer III (Contract)
Location: Austin, TX | Onsite

Why Join Us?

Join a dynamic IT division within one of our clients in the public sector and bring clarity and precision to technical processes. As a Senior Technical Writer, you will play a pivotal role in shaping vital documentation that supports enterprise IT operations. Here's why this opportunity stands out:

• Work with experienced IT teams and leadership on impactful initiatives
• Competitive hourly compensation for onsite work
• Exposure to high-level documentation and strategic IT planning
• Flexible work hours including evenings/weekends (pre-approved)
• Collaborative and respectful professional environment

Position Overview

We are looking for a seasoned Senior Technical Writer III to join our client's IT team in Austin, TX. This role involves developing, editing, and maintaining a variety of technical and user documentation. Your expertise will support both operational needs and strategic initiatives within the IT division.

You will operate under minimal supervision, leveraging deep knowledge of applications and policies to deliver high-quality documentation that supports the team's goals.

Key Responsibilities

• Create, organize, and maintain technical manuals, user guides, process documents, and IT policies
• Collaborate with technical teams to translate complex concepts into clear, user-focused documentation
• Conduct research, data analysis, and content evaluation for improved documentation practices
• Develop metrics, reports, and visualizations that align with performance and quality goals
• Aid in documenting IT environment standards, procedures, and compliance plans
• Coordinate with stakeholders to ensure content accuracy and alignment with organizational standards
• May assist in preparing materials for speeches, presentations, and reports for upper management

Required Skills and Experience

• 8+ years in technical writing, including policy manuals and procedural documentation
• 8+ years researching and presenting procedural/technical information effectively
• 8+ years consulting with technical staff to produce high-quality documentation
• 6+ years creating detailed reports and professional correspondence for leadership
• 6+ years presenting updates and strategic documentation to senior executives

Preferred Qualifications

• 5+ years of technical writing experience in the public sector
• Familiarity with IT policies and governance procedures

Additional Skills

• Strong understanding of Six Sigma and ITIL methodologies
• Exceptional interpersonal and communication skills
• Proven ability to multitask, prioritize, and manage time effectively
• High attention to detail and commitment to accuracy
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Demonstrated discretion in handling confidential information
• Ability to work in accordance with safety and compliance standards

Work Conditions

• Candidate must be able to pass a background check

Ready to make an impact? Apply now and join us on our journey to empower IT through clear and effective communication.