Infrastructure Director

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Infrastructure Director

About your role:

As an Infrastructure Director, you will lead the strategic management and optimization of our most critical infrastructure systems, directly enabling Fiserv's continued growth and stability. You'll head a dedicated team, tackling advanced challenges to ensure seamless integration and high performance across all systems. Your expertise will be essential in driving innovative solutions that significantly contribute to our clients' success and our overall business goals.

What you'll do:

• Lead the design, implementation, and maintenance of robust infrastructure solutions to meet organizational needs.
• Optimize infrastructure performance, troubleshoot issues, and ensure high availability and reliability.
• Collaborate with cross-functional teams to align infrastructure architecture with enterprise goals.
• Conduct regular system audits and provide recommendations for upgrades and improvements.
• Stay updated with the latest infrastructure technologies and trends to drive continuous improvement.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 10+ years of combined experience in cloud infrastructure design, management, and leadership.
• 7+ years of direct experience with cloud platforms (AWS, Azure, Google Cloud Platform) and network management.
• 7+ years of hands-on experience utilizing containerization technologies (Docker, Kubernetes, Azure App Services).
• 7+ years of experience in performance tuning and optimization, focusing on network latency, routing, and geo-replication.
• 7+ years of experience implementing and maintaining infrastructure security solutions (Radware, F5).
• 7+ years of experience managing data integration and ETL processes (Synapse, Fabric).

Experience that would be great to have:

• Experience with DevOps practices.
• Understanding of automation scripting for infrastructure management (Terraform).
• Experience in infrastructure scaling technologies.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

Sponsorship:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers' extra effort with points redeemable for rewards
• Eight Employee Resource Groups to foster a collaborative culture and expand your network
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Medical, dental, vision, life, and disability insurance options available from day one
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.