System Administrator 3 - Tysons, VA

  • Tysons, VA
  • Posted 60+ days ago | Updated 6 hours ago


On Site
Full Time


Service level
Issue tracking
Physical security
Customer support
Tier 2
Technical Support
Computer hardware
Operating systems
System imaging
Preventive maintenance
Project management
Performance management
Government contracts
Security clearance
Computer science
Active Directory
Computer networking
Microsoft Windows
Time management
Microsoft Excel
Microsoft SQL Server
Microsoft Servers
Software development
Access control

Job Details

Job Duties and Responsibilities:

In this role you will be responsible for monitoring, maintaining, and testing of Physical Access Control, CCTV, PSIM and Integrated Electronic Systems. This position is maintained at a single work location in the Washington D.C. area. Candidates must be flexible in schedule, neat in appearance, able to communicate professionally with customers and coworkers. Punctuality, attendance, a willingness to learn, and an ability to work well with others are key to success in this role.

Essential responsibilities and activities include but are not limited to:
  • Manage physical security system support to meet service level agreements
  • Analyze physical security system performance and recommend improvements
  • Program and coordinate the installation of new physical security systems across multiple teams and locations.
  • Working knowledge of engineering building drawings and engineering programming sheets for physical security IDS devices in the construction/security industry.
  • Maintain detailed documentation on all system modifications completed through ticketing system.
  • Resolve complex system issues for physical security systems and networks
  • Strong verbal and written communication skills for customer correspondence, SOP, and Outage documentation.
  • Triage customer support calls, providing Tier 2 escalation as needed
  • Communicate with customers, manufacturers, vendors, technicians, and technical specialists
  • Train system users and other system support personnel as needed
  • Analyze and modify preventive maintenance checklists for system changes
  • Troubleshoot system performance issues and implement corrective actions
  • Perform preventive maintenance actions including system back-ups, error log reviews, database size analysis, and integrity checks
  • Organize and prepare detailed documentation of system performance, including service request records, and analysis
  • Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
  • Implementation of Server and Workstation patching and STIG remediation
  • Perform all duties with minimal direct supervision
  • Work Schedule will be Monday - Friday 8:00am - 4:00pm

  • Please note that in pursuant to a government contract, this specific position requires U.S. Citizenship and an active Secret Clearance or above.
  • Education: Computer Science, Engineering Degree or a Related Technical Discipline
  • Master's Degree and 3-5 Years of progressive experience or
  • Bachelor's Degree and 5-7 Years of progressive experience or
  • Associate Degree and 8-10 Years of progressive experience or
  • HS Diploma or Equivalent and 10-12 Years of progressive experience
  • Must obtain Security+, CASP, or CISSP certification within the first 90 days of employment
  • Requires system administrator experience in performing triage on system problems, resolving system problems, analyzing system data to prevent problems, implementing new workstations, and system extensions.
  • Requires 6 + years of experience programming/administrating Physical Access Control Systems.
  • Requires an understanding of Windows patching and vulnerability remediation.
  • Requires advanced knowledge of Windows active directory hierarchy and implementation.
  • Requires basic knowledge of large-scale networking, VLANS and routing.
  • Requires reliable attendance at customer site during work hours required by customer.
  • Requires the ability to work flexible shifts that include nights, weekends and holidays as needed.
  • Requires minimal travel
  • Requires at least one access control system certification.
  • Requires a Microsoft Windows Operating System certification.
  • Strong oral, written and presentation skills.
  • Demonstrated background working with multidisciplinary teams.
  • Demonstrated time management and organization skills to meet deadlines and quality objectives.
  • Strong MS Excel, Word, and PowerPoint skills

Desired / Advantageous Qualifications:
  • Certification\Experience in CCure 9000 Access Control System
  • Certification\Experience in AMAG Access Control System.
  • Certification\Experience in BOSCH BVMS.
  • Microsoft SQL Server Query writing and management experience.
  • Experience troubleshooting and maintaining Microsoft Server (2016,2019).
  • Install and load system operating software.
  • Experience programming/administrating Access Control Systems of any type.
  • Experience with installation, troubleshooting, and testing of security electronics equipment.

  • Exposure to computer screens for an extended period of time.
  • Sitting for extended periods of time.
  • Reach by extending hands or arms in any direction.
  • Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
  • Listen to and understand information and ideas presented through spoken words and sentences.
  • Communicate information and ideas in speaking so others will understand.
  • Read and understand information and ideas presented in writing.
  • Apply general rules to specific problems to produce answers that make sense.
  • Identify and understand the speech of another person.



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