Senior Salesforce Administrator

One of the client of Innova Solutions is immediately hiring for Senior Salesforce Administrator (SFDC Health Cloud)- Remote position

Position: Senior Salesforce Administrator

Location: Remote position

Employment: Contract

Description:

The Senior Salesforce Administrator will be responsible for the ongoing configuration, maintenance, and optimization of our Salesforce platform, which supports Provider Onboarding team. This role is key to ensuring data integrity, compliance with healthcare regulations, and alignment of the CRM system with business goals. You ll work closely with stakeholders from Clinician Onboarding, Credentialing, Clinical Operations, Revenue Cycle, and Compliance to deliver scalable, secure, and patient-centered solutions.

RESPONSIBILITIES

• Serve as the in-house expert on Salesforce (primarily Health Cloud) and manage all administrative functions.
• Configure and maintain custom objects, record types, page layouts, validation rules, flows, and automations tailored for behavioral health workflows.
• Support Clinician Onboarding and Credentialing workflows.
• Maintain user roles, profiles, permission sets, and sharing rules, ensuring appropriate access for clinical and operational users.
• Ensure HIPAA compliance and safeguard PHI (Protected Health Information) in all configurations and data processes.
• Develop dashboards and reports to monitor KPIs related to patient outcomes, care coordination, intake pipeline, and clinical productivity.
• Collaborate with teams to implement tools that improve clinician onboarding and credentialing efficiency, such as integrated telehealth platforms or patient portals.
• Manage third-party applications and integrations, including EHR/EMR systems, marketing tools, and scheduling platforms.
• Monitor platform health, conduct audits, and ensure data integrity across systems.
• Lead Salesforce-related projects, including requirement gathering, documentation, testing, and user training.
• Mentor junior administrators and contribute to a culture of continuous improvement and compliance.

Key Requirements:

• 5+ years of Salesforce administration experience, with at least 1 2 years in a healthcare or behavioral health environment.
• Salesforce Administrator certification.
• Deep understanding of Salesforce automation tools (Flows, Process Builder, Workflow Rules).
• Experience working with data governance and security in regulated industries.
• Strong communication and interpersonal skills, especially working with business stakeholders and team members.
• Health Care Experience: Resources with health care experience especially with any of the EHR systems

Preferred

• Salesforce Health Cloud experience.
• Advanced Salesforce certifications (e.g., Advanced Admin, Platform App Builder).
• Knowledge of HIPAA and healthcare data privacy regulations.
• Experience with integrations between Salesforce and EHR/EMR systems.
• Previous work with behavioral health-specific workflows (intake, assessments, treatment planning, etc.).

The ideal candidate will have: Salesforce, SFDC Health Cloud, Healthcare experience, HIPAA

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!

Mohd Saqib

Lead - Recruitment

PAY RANGE AND BENEFITS:

Pay Range*: $50-55 per hour.

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America s Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website: innovasolutions.com

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.