MWBE NG911 Telephony SME

Overview

On Site
$90 - $95
Full Time

Skills

Benchmarking
Business Software
Cisco
Collaboration
Data Centers
Failover
IP
System Implementation
Routing
QoS
Network
SIP
Scripting
SDP
Infrastructure Architecture
Intellectual Property
Management
Multimedia
Negotiations
Service Delivery Platform
Static Timing Analysis
Testing
System Integration Testing
Telecommunications
Telephony
Test Cases
Test Scripts
Workflow

Job Details

W2 Role, No C2C

Title : MWBE NG911 Telephony SME
Location: Brooklyn, NY 11201

SCOPE OF SERVICES
NG911 Telephony SME
Manage and oversee the execution and delivery of all aspects of the telephony components of the NG9-1-1 system.
Ensure policies, procedures, and best practices for telephony systems are being met throughout the implementation of the NG9-1-1 system.
Validate telephony configurations during the NG9-1-1 system implementation.
Provide test cases for SAT and SIT; continue to identify risks associated with telephony integrations with the NG9-1-1 system.
Validate test results for telephony components of the NG9-1-1 system during SAT and SIT, review applicable architectural flows, and compare with raw test results to ensure the system behaves as expected.

MANDATORY SKILLS/EXPERIENCE
Note: Candidates who do not have the mandatory skills will not be considered
Minimum 12 years of experience in a particular technical and/or business application, product, platform, or methodology.
Develop and maintain call-flow diagrams, signaling validation scripts, and interoperability matrices across PSAC I, PSAC II, and vendor sites.
Collaborate with MSCI, Motorola, NICE, Cisco, and telecom carriers to resolve interoperability, signaling, and audio quality issues.
Support testing, troubleshooting, and cutover events involving critical voice infrastructure.
Design and validate call routing workflows per NENA STA-010, STA-012, and STA-019 standards.
Configure and analyze SIP messages, SDP negotiation, and trunk performance across SBCs and gateways.
Maintain mappings between ESRP, BCF, and CHS components for voice, text, and multimedia calls.
Ensure correct implementation of ECRF/LVF call routing functions for location-based dispatching.
Work with network and integration engineers to ensure ESiNET-level QoS, DSCP tagging, and failover routing.
Validate carrier connectivity for private IP trunk services.
Support call path redundancy testing and performance benchmarking between PSAC I, PSAC II, and NGCS vendor data centers.
Analyze SIP traces, CDRs, and packet captures to validate system behavior under load and failover.
Collaborate with the Lead Test Engineer to develop test scripts and call-flow verification plans for production readiness.

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