Overview
On Site
Full Time
Skills
Switches
Computer Hardware
Cloud Computing
Hypervisor
Operating Systems
Exceed
Customer Experience
Red Hat Enterprise Linux
Migration
Servers
Amazon Web Services
SAFE
Collaboration
Information Technology
Management Information Systems
Communication
Analytical Skill
Problem Solving
Conflict Resolution
Linux
NCIC
Server Hardware
Network
Job Details
Description
The Deployment Engineer (Message Switch) - migrates, upgrades, and configures hardware, and Tyler software for on-premise and in the cloud customers. Continued growth in ever-evolving infrastructure, Hypervisors, Server Operating Systems, and technology provides an exciting and challenging work environment.
The Deployment Engineer interacts directly with clients to meet and/or exceed stated departmental upgrade goals to stay current with Tyler software versions. Giving customers the opportunity to take advantage of all enhancements and warranty items to improve the customer experience.
Responsibilities
Qualifications
The Deployment Engineer (Message Switch) - migrates, upgrades, and configures hardware, and Tyler software for on-premise and in the cloud customers. Continued growth in ever-evolving infrastructure, Hypervisors, Server Operating Systems, and technology provides an exciting and challenging work environment.
The Deployment Engineer interacts directly with clients to meet and/or exceed stated departmental upgrade goals to stay current with Tyler software versions. Giving customers the opportunity to take advantage of all enhancements and warranty items to improve the customer experience.
Responsibilities
- Install Tyler software on Linux servers. (RHEL and AWS Linux)
- Make connections from Tyler servers to State NCIC servers.
- Troubleshoot NCIC inquiries and returns.
- Perform migrations from end-of-life Linux servers to new environments.
- Learn and work with AWS Server Infrastructure.
- Consults with other departments to ensure safe deployment within live customer environments and collaborate with other teams to improve upgrade process.
- Documents result of service work performed for use by internal staff and customers.
- Position may require travel to client sites or off-hours coverage based on customer demand.
Qualifications
- Bachelor's degree in information technology, MIS, or comparable work experience.
- Excellent interpersonal and communication skills.
- Ability to prioritize and complete multiple tasks.
- Strong analytical and problem-solving skills.
- Experience administering and installing applications on Linux.
- NCIC experience (inquiries and connectivity) is preferred but not required.
- Working knowledge of server hardware and network configurations.
- Ability to adapt to day-to-day challenges independently or in a team environment.
- Demonstrated ability to maintain a positive, professional attitude.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.