Network Operations Engineer

Job#: 2063462

Job Description:

Apex Systems is looking for a Network Engineer to support our national retail client. This is a W2 contract opportunity and will require 1-2 days a week on-site in San Francisco.

POSITION SUMMARY

The position will focus on the core functions of network and security support, engineering: planning, implementation, analysis, maintenance, administration, and reporting for Retail and Corporate environment, as well as Supply Chain. This individual will be required to apply solid technical, business, and problem-solving skills in any situation. Through initiative, leadership and teamwork, this individual will create productive relationships with business units and internal IT teams.

RESPONSIBILITIES

• Engineer/Support 700 stores, Corporate offices, and Distribution Centers (warehouses)
• Work closely with business and application owners on design, troubleshooting, support, and documentation of new application deployment and enhancements
• Architect, engineer, and troubleshoot Palo Alto/Fortinet firewalls and services
• Engineer application and network designs to ensure compliance with corporate security policies and security best practices
• Attend planning meetings, including Discovery/Discovery Results/Architecture Council and provide suggestions on design.
• Provide technical expertise in business initiatives and projects
• Manage and lead internal IT initiatives and projects from other groups
• Participate in on-call rotation
• Create end-to-end project tasks and expect to be accountable for entire project completion
• Configure and install network and security related hardware and software
• Provide day-to-day support of the LAN (Cisco), WAN, and WLAN (Aruba) network
• Experience in WAN environments, installing and troubleshooting circuit problems (MPLS, OCxx, T1, DS3) and traffic shaping/QoS
• Perform scheduled and emergency network maintenance
• Manage and maintain network and security documentation through collaborative applications
• Work with application owners on troubleshooting issues, even though it may not be network related issue
• Troubleshoot network and provide Post Incident Writeup (PIR) and present to management
• Provide strong customer service and facilitate collaboration between project teams and clients.
• Proactively identify, isolate and resolve network problems to avoid minimal impact to the business
• Perform internal audits and reviews to ensure compliance with all security policies and procedures which includes internal penetration and vulnerability scans
• Evaluate new and emerging network security trends, products and technologies
• Create and update Jiras for Kanban and project related tasks

SKILLS AND KNOWLEDGE REQUIRED

• To meet the above responsibilities, we are looking for a well rounded individual, with communication, working with stakeholders, and working/tracking projects end-to-end.
• NOT all specific technologies are required
• Technologies:
• Building applications in Azure
• Experience configuring/troubleshooting of Fortinet, PAN, or other layer7 Firewalls Experience with corporate and supply chain build-out
• Load balancer experience (F5 and other lb technologies)
• Able to lead P1/P2 triage calls

Experience using tools to gather data to present to manager/leadership:

Splunk, Solarwinds, etc...

Soft Skills - Verbal and written communication are key attributes to be successful in this position

Be able to business needs and translate technical tasks

Must be results orientated, self-motivated and possess high-energy

Must be customer-service-minded and tactful when dealing with customers. Ability to establish and maintain effective working relationships with customers, vendors, coworkers, employees and upper management

Must be proactive and come to management with suggestion on what we should be doing. Cannot be a person waiting for directions/instructions, only guidance.

Must love documentation, including:

Visio/Lucidchart

Tracking tasks using Jira/SmartSheet/OneNote

Highly Recommended

Experience setting up, configuring of enterprise monitoring applications, Splunk, Solarwinds....

Automation experience a big plus (Ansible, Python)

Identify opportunities for automation within software processes, including configuration, backup, and troubleshooting processes.

Set-up/configure monitoring tools, such as Solarwinds is a big plus

Business Analyst experience EXTREMELY helpful

Flexibility in work schedule, off-hours for project implementation and 7 by 24 on-call support

Helpful

SD-WAN/SASE

Aruba Clearpass experience a must, including 802.1X, Radius, AAA, policy Management,

Aruba wireless experience a plus

Security, including SSL Certificate administration

Must be comfortable working in a fast paced environment with shifting priorities

Experience with Security preferred, including experience in the setup, tuning and management of security appliances (next gen firewalls, IPS/IDS, ACS, web filters)

Experience with VPN technologies (both IPSec and SSL)

Familiar with Layer 3-8 troubleshooting

Knowledge of diagnostic networking tools (do you know how to read a packet capture)

Flexibility in work schedule, off-hours for project implementation and 7 by 24 on-call support

SKILLS RECOMMENDED

• Relevant industry certification a plus (CISSP, CCSP, CCNP, CCWP)
• Aruba certifications and/or experience highly desirable
• Strong understanding network security concepts, technologies and trends
• Experience in WLAN design, implementation and security
• Knowledge in the following areas a plus (load balancing, compression technologies, SOA applications, network software protocols)
• 2+ year working with Splunk
• 6+ years of experience with networking and security technologies
• 8+ years of overall information technology experience
• Bachelors degree in technology related field or equivalent experience

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.