Technical Writer/Instructional Designer

Instructional Designer / Technical Writer

ONSITE ROLE > 4 DAYS/WEEK IN ORLANDO

6 Months Contract

Description

Seeking a Technical Writer/Instructional Designer to craft and develop learning content for Cast Members and Consultants. This role leads all aspects of the production of learning content, from design and development through implementation and evaluation. Routine projects include both online and instructor-led learning components, covering a wide range of topic areas like product knowledge, policies and procedures, system training, or system process diagrams. This position will collaborate closely with peers with technical subject matter experts, business subject matter experts, and/or vendors. The role will report to the Manager, Technical Product Management

Responsibilities

• Serve as the project leader to develop learning solutions that align with learning objectives, client needs, and business goals
• Work collaboratively with other team members, subject matter authorities, and key partners, to define the scope, identify desired performance outcomes, document job tasks, and develop an end-to-end project plan
• Recommend the appropriate learning solution(s) for a given need, based upon academic principles found in adult learning theory and current research
• Develop learning content in a variety of formats including, but not limited to, reference guides, how-to tutorial resources, presentations, facilitator scripts, online learning experiences (e.g., eLearning, webinars), instructional videos, and traditional classroom learning experiences
• Manage multiple learning content development projects simultaneously, scheduling design and review meetings remaining accountable for maintaining project timelines
• Follow established Instructional Design models for content design and development
• Follow established Technical Diagram models for business process diagrams, data flow diagrams, etc.
• Build effective assessment methods associated with learning content, including the development of knowledge assessments, skill assessments, and other measurement tools
• Assist with internal learning content maintenance, ensuring content remains current and ready to be used, at any time
• Conduct after action and annual learning content reviews to identify continuous improvement opportunities

Basic Qualifications

• At least 3 years confirmed working experience in Instructional Design and with instructional technology
• Shown ability crafting, writing, and producing learning content for both soft skills and technical education
• Ability to design and develop classroom and synchronous virtual classroom learning content for both new and incumbent Team Members
• Ability to design and develop eLearning/online learning content using tools such as Articulate Storyline and Articulate Rise
• Proficiency with Microsoft Office, Adobe Creative Cloud applications
• Organizational and project management skills
• Ability to handle and protect confidential information
• Ability to work together within a dynamic team environment
• High affinity for the Disney brand
• Ability to clearly document technical process diagrams, including but not limited to business process flows, data flow diagrams, user journeys, etc.

Education

Bachelor s Degree in Instructional Design

The estimated pay range for this position is USD $70.00/hr - USD $77.50/hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share