Workflow Application Engineer (32655)

We are seeking a Workflow Applications Engineer. This role bridges engineering and operations, requiring technical expertise, strong problem-solving skills, and a passion for continuous learning. You will design, develop, and implement efficient, automated workflows across a variety of platforms and applications, ensuring smooth integration, optimized performance, and high customer satisfaction.
Essential Functions

• Design and implement automated workflows tailored to customer requirements.
• Develop and deliver reliable, scalable solutions using object-oriented principles and API integrations.
• Program using proprietary tools based on Java and other scripting languages (e.g., Python, Bash).
• Collaborate with cross-functional teams including software engineering, product, and customer service to gather requirements and identify automation opportunities.
• Ensure seamless integration across cloud and on-premise systems and applications.
• Monitor application performance for availability and troubleshoot workflow issues as needed.
• Clearly communicate complex technical concepts to both technical and non-technical audiences.
• Maintain comprehensive documentation of workflows, codebases, and technical solutions.
• Manage multiple concurrent projects, tasks, and requests in a dynamic environment.

Requirements
Required Qualifications and Skills

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or equivalent experience.
• Strong grasp of object-oriented programming and coding fundamentals.
• Hands-on experience with APIs, integrations, scripting, and command-line tools in Linux/Unix environments.
• Proficient in Java or scripting languages such as Python or Bash.
• Experience working with XML and JSON data formats.
• Excellent debugging, testing, and troubleshooting capabilities.
• Effective written and verbal communication skills.
• Familiarity with workflow automation tools and platforms.
• Proven ability to work both independently and collaboratively.
• Strong organizational skills and attention to detail in multitasking environments.

Preferred Experience

• Knowledge of cloud platforms such as AWS, Azure, or Google Cloud Platform and related virtualization strategies.
• Experience with databases such as PostgreSQL and Elasticsearch.
• Background in technical support, solution architecture, or project management.
• Familiarity with Agile methodologies or startup environments.
• Experience in the media, entertainment, publishing, or digital media sectors.

Additional Requirements

• Availability for occasional work during weekends, nights, or early mornings.
• Strong interpersonal skills with a customer-focused mindset.
• Enthusiasm for continuous learning and adapting to emerging technologies.