IVR Test Engineer

  • San Francisco, CA
  • Posted 2 days ago | Updated 10 hours ago

Overview

On Site
Full Time
Accepts corp to corp applications
Contract - 6 month(s)

Skills

IVR tester
E2E

Job Details

Hi,

Job Title: IVR Test Engineer

Location: San Francisco, CA

Duration: 6 months

Job Description:

We are seeking an IVR tester with 5 years of experience.

The ideal candidate will have experience in the utilities industry and technical experience in analyzing contact center processes end to end, performing functional and performance testing, and collaborating with teams to optimize workflows and system performance

Have knowledge on various testing methodologies like functional, regression, E2E etc

Have knowledge of AI and experience working with and testing applications for AI

Have knowledge and experience in testing for NLU

Working knowledge on Jira and QC Develop test plans, test cases, test scripts and test reports on multiple projects of varying size.

Perform testing on various software, telecom and reporting systems.

Validate that user expectations are achieved during the testing process.

Review user requirements documents to ensure that requirements are testable.

Thanks & Regards,

Aasif Iqbal

Desk:+1

Mail: |

Cystems Logic Inc. (a Sybyte Technologies Company)

US Government Agency Certified: SBE & DBE

USA* India * Malaysia * Canada

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.