Company / Department culture (why do you enjoy working for the company selling points for potential candidates):
The Business Analyst position will be part of the Operations team. The team is a combination of Clemson information technology professionals and experienced consultants, and we are seeking individuals who are highly productive, very flexible, and can work effectively in an environment where ambiguity is common. Team members are expected to contribute with minimal supervision and be self-motivated. The project demands individuals who are strong collaborators, who want to make a positive contribution to the State of South Carolina and can understand top-level goals and objectives and drive toward them.
Candidates who enjoy working on complex, change-oriented projects with motivated team members will find this position attractive. |
What types of staffing challenges or headaches have you experienced in the past?
Notes to recruiters: - Previous experience in health care related information technology, insurance information technology, Medicaid Management Information Systems (MMIS), Medicaid eligibility, or social services eligibility, while not necessary, will be helpful.
- This position requires excellent communications skills including effective oral and written communication. If a vendor finds it necessary to substantially revise a candidate's resume or add additional or clarifying information at the top of the candidate's resume, then the resume is not yet ready for submission, and the candidate will likely not be a good fit.
- Resumes submitted should be limited to two pages (2-4).
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Scope of the project:
This project includes making federally mandated changes for the medicaid system of sc. This position will perform configuration management technician duties and support the migration tool (changeman) for the medicaid it services team. Configuration management technician duties will include identifying testing needs and participating in the implementation of the new release of the software as needed. |
Daily Duties / Responsibilities:
The Business Analyst ROLE WILL be responsible for gathering requirements and assisting with projects, building interactive dashboard. And asset management initiatives. Assist with initial artifacts review process. Document, update and verify the implementation plan. As the intake and release coordinator will be responsible for distributing the intake/RFC document for application teams review, gather level of effort and questions. Provide weekly release report and update monthly metrics. Collaborate with MITS and SCDHHS stakeholders on special projects under the direction and supervision of the Deputy Director.
As a configuration Management technician, serve as backup to migrate software for Medicaid services into production environment. Verify that the application changes have been approved for migration and confirm that all appropriate approvals have been recorded.
Responsible for updating and maintaining documentation as it pertains to the Medicaid IT Services change management requirements. Train the MITS organizations on new/updated processes in collaboration with the Operations manager. Work closely with the Technical Documentation Writer to gather all relevant artifacts that need to reside in a centra location. Also train newly onboarded members on the configuration management software and other operations processes. Communicate effectively in both written and spoken communication. Work collaboratively with Clemson staff and other contracted staff. |
Required Skills (rank in order of Importance): - 5+ years of experience with Medicaid IT Services
- 5+ years of experience with ChangeMan Tool
- 2+ years of experience with Translator Tool
- 5+ years of experience with BMC Footprints ticketing system
- 3+ years of experience with QA testing
Effective communication skills (written and oral), adaptability, flexibility, self-motivation, problem solving, analytical thinking, time management, ability to work effectively in a stressful environment | Preferred Skills (rank in order of Importance): |
Required Education: BACHELOR'S Degree | Required Certifications:
None |