Overview
Skills
Job Details
Essential Job Functions:
1. Responsible for eliciting, analyzing, and documenting high-level business requirements.
2. Responsible for identifying, evaluating, and recommending potential solution options.
3. Responsible for analyzing the feasibility and cost benefit of potential solution options.
4. Responsible for managing communications between IT and business for assigned work.
5. Assists in formulating and designing system scope and objective based on user needs and thorough understanding of business processes.
6. Works with internal business groups on process improvement projects designed to improve business results.
7. Provides technical guidance concerning business implications of application development projects.
8. Gathers and analyzes information and supports application issues for a specific business group.
9. Relies on experience and judgment to plan and accomplish goals.
10. Collects and defines requirements, translates into functional design documents and participates in the technical design, test planning and user documentation processes. Does this happen now?
11. Participates in software design, prototyping and testing of new or enhanced applications.
12. Works with users and peers in planning, developing, implementing, and supporting new or existing applications.
13. Assists in training users on new or enhanced applications.
14. Supports the planning and execution of User Acceptance Testing (UAT).
Insurance Experience
1. Strong understanding of insurance principles, underwriting processes, and underwriting technical insurance products, especially in the line of underwriting insurance.
Technical Skills
1. Competency in using underwriting software and tools.
2. Familiar with insurance specific software and platforms.
Technical Experience
1. Experience in working with legacy systems. Skilled in analyzing legacy systems. Preparing training and guide documentation for a legacy system a plus.
Communication Skills
1. Strong written and communication skills to effectively communicate complex underwriting concepts to various stakeholders, including underwriters, actuaries, and management.
Technical Writing Skills
1. Ability to research and gather information about software and translate that information into technical training guides for other business analysts, solution architects and developers.
2. Knowledge of instructional design principles to structure the training materials effectively, including defining learning objectives, organizing content logically and creating engaging exercises and examples.
Other Functions:
1. Complies with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the Company.
2. Perform special projects and other duties as may be assigned.
3. Establishes and builds strong working relations and partnerships with Business Units and Senior Management.
Qualifications:
Bachelor s Degree preferred (preferably in MIS, IT, or Business)
8-10 years experience preferred
Excellent problem solving and analytical skills
Experience writing business requirements and functional specs
Demonstrated knowledge of SDLC
Experience with UI/design specs/wireframes
Knowledge of Microsoft Office products (Visio, Excel, Word, PowerPoint, and Access)
Knowledge of UML and BPMN
Knowledge of activities, tasks, practices and deliverables associated with eliciting and clearly defining and documenting required business functionality as well as non-functional requirements
Knowledge of formal methodologies for planning and executing application development, enhancement, or support
Knowledge of tools and techniques for design, development, and support of Client/Server applications
Ability to write business requirements and functional specifications
Strong writing and communication skills.
Strong customer service orientation (responsive, consultative, collaborative and accurate).
Strong interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner
Strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions.
Strategic thinking; Applies organizational acumen to identify and maintain focus on key success factors for the organization.
Superior attention to detail.
Ability to juggle multiple, competing, frequently changing time-sensitive deadlines and priorities.
Ability to work effectively as part of a team.