Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 2 Year(s)
No Travel Required
Able to Provide Sponsorship
Skills
Release
Service Request
ITSM Tools
SDLC
ServiceNow
Jira
Remedy
NPE
Job Details
- 4 6 years in Release, Service Request, or Environment Coordination roles.
- Experience to create jira dashboard/different metrics.
- Familiarity with non-production environments and SDLC lifecycle.
- Strong experience with ticketing/ITSM tools (ServiceNow, Jira, Remedy).
- Ability to assess usage patterns and indicative cost implications of NPE requests.
- Strong communication and stakeholder management skills, with experience supporting delivery teams.
- Telecommunication experience.
- Understanding of E2E flow or architecture.
If they have testing background or experience, that will help to understand E2E flow.
- Skill 1 Yrs of Exp Release
- Skill 2 Yrs of Exp Service Request
- Skill 3 Yrs of Exp ITSM Tools
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