Java L3 Application Support

Role: Java L3 Application Support
Location: New York, NY
Type: Fulltime

Job Overview :

Must Have Technical/Functional Skills

• 6 8 yrs years of relevant experience in developing & supporting Enterprise Applications
• 1-2 years experience in Application development and 5-6 years experience in application support role.
• You have a good OOP foundation with expertise in Angular 2+, Core Java, Java Spring Boot ,RESTful API s, Micro Services
• You have experience in databases like Oracle, MS SQL, Mongo DB
• You have experience in configuring, debugging or supporting business applications
• You possess advanced execution capabilities and ability to adjust quickly to changes, especially in prioritization
• You have excellent writing and communication skills, with a knack for taking technical language and making it understandable
• You have a passion for solving tough problems and proposing elegant solutions.
• You must well under pressure and changing priorities
• You are an avid learner with an ability to learn and adapt so that you can help teach others and encourage idea exchange and information percolation
• Good to have knowledge of LLM, Agentic AI and AI enabled development tools like copilot.
• Agile/Scrum methodology experience is required.
• Strong systems analysis, design and architecture fundamentals, Unit Testing and other SDLC activities
• Ability to contribute in high- and low-level system design (Sequence diagram, class diagrams)
• Strong communication skills, should be able to communicate effectively with business and other stakeholders

Roles & Responsibilities

• You will provide technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed
• You will participate in application releases, from development, testing and deployment into production. Perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation
• You will maintain application systems that have completed the development stage and are running in the daily operations of the firm
• You will manage, maintain and support applications and their operating environments, focusing on stability, quality and functionality against service level expectation
• applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information.
• deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding o f industry standards and practices.
• typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner.
• with a developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information.
• can be moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.