Overview
On Site
Depends on Experience
Contract - W2
Contract - 4 month(s)
No Travel Required
Skills
hr
content writing
Job Details
Job Responsibilities:
Writes, reviews, and revises knowledge articles to ensure compliance with AskHR content standards.
- Employs excellent writing and grammatical skills with a high attention to detail.
- Meets deadlines and manages projects effectively.
- Upholds knowledge article standards in accordance with copywriting best practices for customer-facing content.
- Revises articles based on editorial feedback and guidance.
- Proofreads colleagues work and recognizes patterns of improvement for articles and knowledge library as a whole.
- Contributes to daily standup discussions concerning best practices for article creation and knowledge library growth.
- Employs SEO principles so that articles are easily findable within knowledge base.
- Communicates effectively with different groups across the organization.
- Collaborates with subject-matter experts (SMEs) and relevant teams to proactively collect, edit, and create new content in alignment with AskHR voice.
- Conducts research in specific topic areas and properly cites article sources.
- Audits expiring content and keeps knowledge articles current.
- Works closely with AskHR front line Experience Team to understand and resolve gaps in the knowledge library.
- Partners with communications teams to ensure knowledge library is aligned before the communication are launched to team members.
- Reads daily communications from various locations to develop or revise article content.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.