Murex Support Engineer

Role Summary:
We are looking for a Murex Support Engineer to assist in the day-to-day support, troubleshooting, and environment operations of a large-scale Murex MX.3 platform. This role is ideal for candidates with around 3 years of hands-on Murex experience who want to build deeper technical expertise while supporting production stability and automation initiatives. You will work under the guidance of senior engineers and architects.

Key Responsibilities:
Support day-to-day operations of production and UAT Murex environments
Monitor systems, run health checks, and investigate technical issues
Assist in log analysis, root cause identification, and escalation to L1/L2/L3 teams
Help manage environments: clone, refresh, and decommission as needed
Develop and maintain basic scripts (Shell, Python, Perl) to automate tasks
Contribute to:
o Datamart and MxML report support
o Batch job monitoring and trade workflow issue tracking
o End-of-day and interface process monitoring
o Model deployment and system updates
Work with functional teams to understand issues tied to settlement, reporting, and risk

Required Skills:
3+ years of Murex MX.3 experience in a technical or support capacity
Familiarity with Unix/Linux systems and command-line operations
Exposure to scripting languages: Shell, Python, or Perl
Some hands-on experience with Datamart, batch jobs, trade workflows, or environment tasks
Ability to read and understand logs, and assist in troubleshooting system issues
Interest in developing skills around environment management and automation

Functional Awareness:
Basic understanding of the Murex trade lifecycle, including booking and processing
Exposure to collateral, settlement, or reporting flows is a plus
Willingness to work with functional teams to resolve production-related issues

Soft Skills:
Curious and eager to learn from senior team members
Good communication and documentation skills
Detail-oriented, reliable, and capable of handling support responsibilities in a production setting
Proactive mindset with the ability to follow through on assigned tasks.

Preferred Qualifications:
Bachelor's degree in Computer Science, Engineering, or a related technical field
Familiarity with Murex domains such as:
o S4C Reporting and batch processing
o PAC Workflow and event processing
o CEM Environment and infrastructure setup
Experience with DevOps tools (e.g., Git, Jenkins) or cloud environments (AWS, Azure) is a plus