Overview
On Site
BASED ON EXPERIENCE
Contract - Independent
Contract - W2
Skills
APPLICATION ENGINEER
JAVA DEVELOPER
JAVA
CORE JAVA
CRYPTO
PKI
TLS
SSL
ENCRYPTION
SPLUNK
GRAFANA
UNIX
BASH
Job Details
Role Application Engineer (Java Developer)
Location: Austin, TX / Sunnyvale, CA
Responsibilities :
" Provide frontline support for client teams using Crypto Services applications
" Monitor communication channels and respond to user questions
" Direct users to relevant documentation, tools, or applications
" Create and update product documentation for developers
" Escalate issues to the appropriate team members when necessary
" Collect metrics on user issues and suggest improvements to reduce recurring problems
Expectations:
" Enhance the client onboarding experience to our services by identifying friction points and creating scalable, automated solution.
" Develop and maintain internal tooling, libraries, and workflows that reduce manual intervention and minimize direct support requests.
" Engage in issue triage and collaborate closely with team to rapidly address integration challenges.
" Create and refine consumer facing technical documentation and intuitive self-service resources.
" Measure and report on key success metrics, particularly emphasizing the percentage increase in developers effectively utilizing self-service options created by the team.
" Collaborate proactively with internal team to help direct the roadmap and features of the internal products.
" Identify and drive opportunities for seamless integration of Crypto Services applications into foundational Apple frameworks and developer workflows.
" Follow and adhere to team and Crypto Services engineering and development standards.
Qualifications:
" Proficiency in Java, including strong software architecture, API design, and debugging abilities.
" Understanding of security principles, PKI, mutual TLS (mTLS), key and certificate management, and distributed system architecture.
" Exceptional written and verbal communication skills, with the ability to simplify complex technical concepts clearly and effectively.
" Proactive self-starter, demonstrating strong systems thinking and the capability to generalize
" Experience using Mac OS and comfortable using CLI tools (Bash, ZSH, etc).
Preferred Skills:
" Experience with observability and monitoring tools (e.g., Splunk, Grafana).
" Proven experience in enabling developer success through internal tooling, documentation, or platform
enhancements
" Familiarity with additional programming languages such as Go, Python, or Shell scripting.
" Previous roles within developer experience (DevEx), platform engineering, or developer tools teams.
" Contributions to internal self-service platforms, onboarding automation, or developer portals.
Skill Sets Niche Skill Experience Preference
Location: Austin, TX / Sunnyvale, CA
Responsibilities :
" Provide frontline support for client teams using Crypto Services applications
" Monitor communication channels and respond to user questions
" Direct users to relevant documentation, tools, or applications
" Create and update product documentation for developers
" Escalate issues to the appropriate team members when necessary
" Collect metrics on user issues and suggest improvements to reduce recurring problems
Expectations:
" Enhance the client onboarding experience to our services by identifying friction points and creating scalable, automated solution.
" Develop and maintain internal tooling, libraries, and workflows that reduce manual intervention and minimize direct support requests.
" Engage in issue triage and collaborate closely with team to rapidly address integration challenges.
" Create and refine consumer facing technical documentation and intuitive self-service resources.
" Measure and report on key success metrics, particularly emphasizing the percentage increase in developers effectively utilizing self-service options created by the team.
" Collaborate proactively with internal team to help direct the roadmap and features of the internal products.
" Identify and drive opportunities for seamless integration of Crypto Services applications into foundational Apple frameworks and developer workflows.
" Follow and adhere to team and Crypto Services engineering and development standards.
Qualifications:
" Proficiency in Java, including strong software architecture, API design, and debugging abilities.
" Understanding of security principles, PKI, mutual TLS (mTLS), key and certificate management, and distributed system architecture.
" Exceptional written and verbal communication skills, with the ability to simplify complex technical concepts clearly and effectively.
" Proactive self-starter, demonstrating strong systems thinking and the capability to generalize
" Experience using Mac OS and comfortable using CLI tools (Bash, ZSH, etc).
Preferred Skills:
" Experience with observability and monitoring tools (e.g., Splunk, Grafana).
" Proven experience in enabling developer success through internal tooling, documentation, or platform
enhancements
" Familiarity with additional programming languages such as Go, Python, or Shell scripting.
" Previous roles within developer experience (DevEx), platform engineering, or developer tools teams.
" Contributions to internal self-service platforms, onboarding automation, or developer portals.
Skill Sets Niche Skill Experience Preference
- Splunk At least 1 year Is Required
- Unix/Bash At least 1 year Is Required
- Web Application Security and Cryptography At least 1 year Nice To Have
- Verbal Communication At least 1 year Is Required
- Written Communication At least 1 year Is Required
- Advanced Java At least 1 year Nice To Have
- OpenSource Development At least 1 year Nice To Have
- Software Engineering 2-5 Years Is Required
- Customer Focus At least 1 year Is Required
- Cryptographic concepts At least 1 year Nice To Have
- Distributed Systems At least 1 year Nice To Have
- Encryption/Decryption At least 1 year Nice To Have
- Full Stack-Java At least 1 year Nice To Have
- Java At least 1 year Is Required
- Networking and Communication Protocols
- (SFTP/HTTPS/SSL) At least 1 year Nice To Have
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.