Overview
On Site
USD 20.00 - 26.00 per hour
Full Time
Skills
Audiovisual
AV
SAP BASIS
Technical Support
Business Process
AutoCAD Civil 3D
3D Computer Graphics
Business Systems
Systems Analysis/design
Hardware Support
Mobile Devices
Printers
Software Troubleshooting
Technical Drafting
Computer Science
Training
Autodesk
AutoCAD
Electrical Engineering
Computer Hardware
Customer Support
Communication
Multitasking
Management
Microsoft Office
Customer Service
Continuous Improvement
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
Description
The bulk of responsibilities relate to support issues arising from a team of Drafters, Designers and Engineers. Issues range from basic desktop problems to software troubleshooting, with an emphasis on Autodesk software, namely AutoCAD, AutoCAD Electrical and Inventor. Will include troubleshooting AV equipment in the conference rooms (projectors, sound systems, televisions, etc.). The individual in this role must be able to resolve technical issues to ensure their customers complete projects in a timely fashion. This role assists our Transmission Design teams to efficiently navigate and work with applications used to design Transmission specific projects. Individual must be versatile, flexible, level-headed, calm, and able to help customers on a variety of technical issues on an as-needed basis. Along with routine work activities (including end-user support) this role is designed to provide support related to the following technical support functions: Support of internal customer interactions and business processes Design Tool Support - Autodesk Tools (i.e. AutoCAD, AutoCAD Electrical, Raster Design, Civil 3D, Plant 3D, Inventor, etc.), Bluebeam, Spatial Business Systems, engineering analysis / design software, internally developed software, etc. Design Hardware support - workstations, mobile devices, plotters, printers, physical/virtual desktops for contract firms, etc.
Skills
AutoCAD, AutoCAD Electrical and Inventor, Autodesk software, Troubleshooting
Top Skills Details
AutoCAD,AutoCAD Electrical and Inventor,Autodesk software,Troubleshooting
Additional Skills & Qualifications
JOB QUALIFICATIONS Education Requirements: High School diploma is required. 50% complete or fully complete with a 2-year or 4-year degree in Engineering, Drafting, or Design related areas. Computer science training or experience is a plus. Experience Requirements: Autodesk (namely AutoCAD, AutoCAD Electrical, Inventor) experience, navigation, and troubleshooting strongly preferred. Experience with troubleshooting and resolving computer hardware and software issues. Experience maintaining PC and large scale plotter hardware & software preferred. Experience providing customer support preferred. Must have experience with multi-tasking and prioritizing responsibilities. Experience with setup and configuration of software applications (optional but preferred). Knowledge, Skills & Abilities: Strong oral and written communication skills. Must be able to multi-task and prioritize issues. Must be able to communicate with all types of customers (engineers, designers, drafters, technical analysts, managers) on emergent issues. Ability to build relationships at all levels and work in a team atmosphere. Ability to effectively manage multiple projects & tasks. Ability to manage shifting priorities. Knowledgeable in all Microsoft Office products. Experience providing excellent customer service for highly technical, time-critical issues Behavioral Attributes: Candidate must demonstrate behaviors consistent with the Southern Company culture. Unquestionable Trust, Superior Performance and Total Commitment. Self-starter and results oriented. Exhibits initiative and takes personal responsibility and ownership of assignments. Comfortable in a team-oriented environment. Seeks continual improvement.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Birmingham,AL.
Application Deadline
This position is anticipated to close on Jul 9, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
The bulk of responsibilities relate to support issues arising from a team of Drafters, Designers and Engineers. Issues range from basic desktop problems to software troubleshooting, with an emphasis on Autodesk software, namely AutoCAD, AutoCAD Electrical and Inventor. Will include troubleshooting AV equipment in the conference rooms (projectors, sound systems, televisions, etc.). The individual in this role must be able to resolve technical issues to ensure their customers complete projects in a timely fashion. This role assists our Transmission Design teams to efficiently navigate and work with applications used to design Transmission specific projects. Individual must be versatile, flexible, level-headed, calm, and able to help customers on a variety of technical issues on an as-needed basis. Along with routine work activities (including end-user support) this role is designed to provide support related to the following technical support functions: Support of internal customer interactions and business processes Design Tool Support - Autodesk Tools (i.e. AutoCAD, AutoCAD Electrical, Raster Design, Civil 3D, Plant 3D, Inventor, etc.), Bluebeam, Spatial Business Systems, engineering analysis / design software, internally developed software, etc. Design Hardware support - workstations, mobile devices, plotters, printers, physical/virtual desktops for contract firms, etc.
Skills
AutoCAD, AutoCAD Electrical and Inventor, Autodesk software, Troubleshooting
Top Skills Details
AutoCAD,AutoCAD Electrical and Inventor,Autodesk software,Troubleshooting
Additional Skills & Qualifications
JOB QUALIFICATIONS Education Requirements: High School diploma is required. 50% complete or fully complete with a 2-year or 4-year degree in Engineering, Drafting, or Design related areas. Computer science training or experience is a plus. Experience Requirements: Autodesk (namely AutoCAD, AutoCAD Electrical, Inventor) experience, navigation, and troubleshooting strongly preferred. Experience with troubleshooting and resolving computer hardware and software issues. Experience maintaining PC and large scale plotter hardware & software preferred. Experience providing customer support preferred. Must have experience with multi-tasking and prioritizing responsibilities. Experience with setup and configuration of software applications (optional but preferred). Knowledge, Skills & Abilities: Strong oral and written communication skills. Must be able to multi-task and prioritize issues. Must be able to communicate with all types of customers (engineers, designers, drafters, technical analysts, managers) on emergent issues. Ability to build relationships at all levels and work in a team atmosphere. Ability to effectively manage multiple projects & tasks. Ability to manage shifting priorities. Knowledgeable in all Microsoft Office products. Experience providing excellent customer service for highly technical, time-critical issues Behavioral Attributes: Candidate must demonstrate behaviors consistent with the Southern Company culture. Unquestionable Trust, Superior Performance and Total Commitment. Self-starter and results oriented. Exhibits initiative and takes personal responsibility and ownership of assignments. Comfortable in a team-oriented environment. Seeks continual improvement.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Birmingham,AL.
Application Deadline
This position is anticipated to close on Jul 9, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.